Hughes Auto Body's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Hughes Auto Body

4.5

About this business

Hughes Autobody is a family owned business that has been serving the community since 1953. Our goal is to provide high quality repair on a timely basis. We provide a high level of customer service throughout the repair process. With the complexity of today's vehicles, it is critical to select the right repairer. We are proud to be certified by many OE Manufactures as well as Assured Performance and Pro 1st. With these certifications we feel it illustrates our investment and commitment to our customers. 

Location details

5387 Overpass Rd, Santa Barbara, CA, 93111, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.5125 reviews
Select a rating
Ethan A.'s profile image
Ethan A. 
11 years ago

I'm surprised by some of these reviews. I had a different experience. Friendly face out front but no quality control for the work. Had to take some work back and they STILL couldn't get it right. Very disappointed; I found another place that does better work. 

mspan's profile image
13 years ago

Best I've found – I've used a couple of auto body shops over the years and this one is the friendliest, most efficient and did by far the best job on the dings and dents and scrapes I've accumulated over the past few years. I had some special logistical needs and they were very accommodating. Do not hesitate to use them. 

jphillippi's profile image
jphillippi 
14 years ago

Excellent Work, Great Service. What More Could I Ask? – I confess, I'm one of those people who washes his black car a couple of times of week and has it waxed frequently -- just plain picky about how the car looks. I was less than pleased when someone backed into the side of my car. The driver, however, referred the problem to her insurer, Geico, who, in turn, suggsted that I have the necessary repairs performed at Hughes Auto Body. The experience could not have been better. Hughes and the carrier had an adjuster waiting at ... read more

98volvos70's profile image
98volvos70 
15 years ago

Excellent work, Friendly people, On time! – I've owned my Volvo for 8 years. No major accidents but one fender bender and their bid was by far the most reasonable. The paint matched perfectly. Other times I've needed small things like touch ups and interior adjustments. Every repair met or exceeded my expectations and was completed in the time promised. I particularly like their attitude. You ask a question of anyone (manager/guys on the floor) and they take the time to answer. One more note; I've never been kept waiting whe... read more

jimstoic's profile image
jimstoic 
16 years ago

good work, bad estimating time – The work was good. The people were nice. But they told me two or three times that my car would be ready when it wasn't. In one case that meant not having my car over the weekend. 

jmaurobu's profile image
jmaurobu 
16 years ago

Great work, attention to detail and friendly people – My 2006 Honda Civic EX had damage to the body work and paint of the front passenger fender and front passenger door. The people at Hugh's did a great job, completing the repair in 6 business days. The paint and body panels where matched perfectly and my insurance (AAA) was billed directly. Friendly folks too! 

ericdahl's profile image
ericdahl 
16 years ago

Quality work and excellent service – Hughes Auto Body has repaired by car after two separate accidents. Both times, the car was repaired quickly and the results were flawless. The car looked better than when I brought it into the shop. The customer service was courteous and professional. They even give me ride back home after I dropped off the car and picked me up when it was done. I couldn't have asked for more. 

sealevel's profile image
sealevel 
17 years ago

Auto Body Shop- great value – I recommend this shop. The service I received was very good. Walt is professional, and the top notch repair work was done on time and for a reasonable price. 

kmiller6's profile image
kmiller6 
17 years ago

horrible customer service – I am extremely frustrated that I supported this business. Though the secretary was kind, the business owner was very rude. The efficiency and quality of work did not make up for the terrible customer service. I am discouraging any of my friends or potential customers from getting repairs done at Hughes Auto Body. 

Frequently asked questions about Hughes Auto Body

How is Hughes Auto Body rated?

Hughes Auto Body has a 4.5 star rating with 125 reviews. 

When is Hughes Auto Body open?

Hughes Auto Body is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com