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HUB Financial
- Insurance
- Vaughan, ON
About this business
Location details
3700 Steeles Ave W Suite 1001, Vaughan, ON, L4L 8M9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible service. Extremely slow claim processing, messy communication, and constant back-and-forth. Even when you contact them, they cannot give a clear or approximate timeframe for claim settlement. Staff are unhelpful and come across as arrogant, making customers feel bad instead of supported. Issues only get resolved after escalating to top management, which shows how poorly the company is run. This is the worst group insurance company I have encountered in my entire career.
Can anyone help me understand what to do here? I filed a benefits/insurance claim 10 days ago and it still shows “in process.” The online system is now showing a strange $4 payment, but nothing has been deposited, and that amount doesn’t match what I filed, $281. I’ve sent two follow-ups to the company and have received no response. This is such a disrespectful unprofessional behaviour from the company. *** This is my response to the company post below. For clarification, I contacted your company and spent a considerable amo... read more
Frequently asked questions about HUB Financial
How is HUB Financial rated?
HUB Financial has a 3.7 star rating with 14 reviews.
When is HUB Financial open?
HUB Financial is open now. It will close at 5:00 p.m.
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