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Hua Chung Lu, MD
- Healthcare
- Lincoln, RI
About this business
Location details
6 Blackstone Valley Pl Suite 502, Lincoln, RI, 02865, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dear staff, STOP putting patients on hold, and then completely forgetting about them. People like me are trying to get calls in on breaks, we don't have 20+ minutes (I've even had my phone on hold for AN HOUR before) to be on hold just to call back and find out you forgot we were on hold. This happens way too often in this office.
I have been a patient of Dr. Lu for over a decade, and I consistently find his services to be exceptional, supported by an outstanding staff.
+ 2 for the nonjudgmental overall patient experience...After over 8 years with a Primary Care Doctor who has the bedside manners of a Cactus, I was referred to Dr. Lu by a trusted RN... The difference is like night and day. I wasn't waiting for 15-20 minutes for him to appear, he asked questions that were relevant and actually Personally called me after hours to discuss a lab result concern. Just one visit and I am so happy to have waited almost 5 months to see him.
Had a horrible experience with the tall phlebotomist on 03/20/24, did not get her name. Such a condescending attitude. Apparently it is offensive to point out where my vein is usually found, and did this because I was advised to last time I went. Then, she just said "well it was not me" "Okay, I am going by what you said" and just inserted the needle without even checking for the vein just moving it around. It was obvious she had no intention of finding it and just moved to the other arm. Left me in so much pain on both arms... read more
I have been a patient of Dr. Lu for over 5 years. Typically Dr. Lu is attentive and communicates well. I had a 4 pm appointment which i had arrived at 3:50 and checked in. I was told a provider was out and Dr. Lu was seeing those patients as well. I was not seen by Dr. Lu until 5:10. I realize circumstances arise and was understanding he was busy. My problem is the fact i was rushed over by Dr.Lu and not once did he look me in my eyes (just simply looking at his computer) to try to understand my symptom i was explaining. He ... read more
Frequently asked questions about Hua Chung Lu, MD
How is Hua Chung Lu, MD rated?
Hua Chung Lu, MD has a 3.3 star rating with 15 reviews.
When is Hua Chung Lu, MD open?
Hua Chung Lu, MD is closed now. It will open tomorrow at 8:30 a.m.
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