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HSHS Medical Group Multispecialty Care - Mattoon

3.0

About this business

Location details

101 Coles Centre Dr Suite 100, Mattoon, IL, 61938, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.08 reviews
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michaeltaylorhghghg saved's profile image
michaeltaylorhghghg saved 
on Google
6 months ago

I don't understand why I can't just call my doctors office directly. When I call them I'm sent to a call center. Who then has to take my request and send a message to my doctors office. Then it's a series of missed calls, voice messages and ultimately turns a simple request into an hours ling ordeal. Everytime I actually get my doc office on the phone it usually takes less than an hour and a half. 

jared nickles's profile image
jared nickles 
on Google
10 months ago

Billing experience was a nightmare!!! 100% do not recommend. Several folks in billing advised not to pay until all the disputes were settled and they sent my outstanding bills to collections!!!!! What a joke!!! 

Fox Selene's profile image
Fox Selene 
on Google
a year ago
JDABLIVE's profile image
JDABLIVE 
on Google
a year ago

Went to them as a new client and they wanted to do a round of "routine blood work". We went through giving blood, I thought they took quiet a lot for a normal blood work. Few months later got a bill for almost $3000... Fought this for 6 months with insurance and the doctor office. Then I was billed $157 for a VIRTUAL visit, where he just told me my test results that lasted 5 minutes. Was the same price as going to the clinic... Will not be going back, they are 100% all about the money and do not disclose anything to their pa... read more

Skyler Miller's profile image
Skyler Miller 
on Google
a year ago

When y’all promise to do something… either do it or tell the patient you can’t **Before** you promise. It’s not hard. 

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Frequently asked questions about HSHS Medical Group Multispecialty Care - Mattoon

How is HSHS Medical Group Multispecialty Care - Mattoon rated?

HSHS Medical Group Multispecialty Care - Mattoon has a 3 star rating with 8 reviews. 

When is HSHS Medical Group Multispecialty Care - Mattoon open?

HSHS Medical Group Multispecialty Care - Mattoon is closed now. It will open tomorrow at 8:00 a.m. 

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