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HSHS Medical Group Multispecialty Care - Mattoon
- Healthcare
- Mattoon, IL
About this business
Location details
101 Coles Centre Dr Suite 100, Mattoon, IL, 61938, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I don't understand why I can't just call my doctors office directly. When I call them I'm sent to a call center. Who then has to take my request and send a message to my doctors office. Then it's a series of missed calls, voice messages and ultimately turns a simple request into an hours ling ordeal. Everytime I actually get my doc office on the phone it usually takes less than an hour and a half.
Billing experience was a nightmare!!! 100% do not recommend. Several folks in billing advised not to pay until all the disputes were settled and they sent my outstanding bills to collections!!!!! What a joke!!!
Went to them as a new client and they wanted to do a round of "routine blood work". We went through giving blood, I thought they took quiet a lot for a normal blood work. Few months later got a bill for almost $3000... Fought this for 6 months with insurance and the doctor office. Then I was billed $157 for a VIRTUAL visit, where he just told me my test results that lasted 5 minutes. Was the same price as going to the clinic... Will not be going back, they are 100% all about the money and do not disclose anything to their pa... read more
When y’all promise to do something… either do it or tell the patient you can’t **Before** you promise. It’s not hard.
Frequently asked questions about HSHS Medical Group Multispecialty Care - Mattoon
How is HSHS Medical Group Multispecialty Care - Mattoon rated?
HSHS Medical Group Multispecialty Care - Mattoon has a 3 star rating with 8 reviews.
When is HSHS Medical Group Multispecialty Care - Mattoon open?
HSHS Medical Group Multispecialty Care - Mattoon is open now. It will close at 4:30 p.m.
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