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HSHS Medical Group Family Medicine - Shiloh
- Healthcare
- Swansea, IL
About this business
Location details
1116 Hartman Ln, Swansea, IL, 62221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rude customer service. No urgency to get you help even during minor emergencies (inhaler refills, medication renewal etc). This place is not LGBT friendly. Doctor I saw does not provide Prep which is wild, and I believe due to religious reasons.
I VISITED THE DOCTOR’S OFFICE ON THE 11AUG.25 OF DR.DAHM THE OLD ER WHITE LADY TOLD ME SHE NEEDED A COUPLE OF SIGNATURES ON THE KEYPAD BUT I ASKED DO I OLE A CO- PAY OR BILL SHE REPLIED NO, BUT COULDN’T EXPLAIN THOUGHTFUL ENOUGH ABOUT THE PAPER DUE TO BEING MIDDLE-AGED AND CONCERNED ABOUT IT BUT HAND ME THE LAMENTING CHART OF IT TO READ WHEN SHE TALKED ABOUT RUINING A COPY OFF BUT DIDNT. I READ THE CHART BRIEFLY AND HANDED IT BACK TO HER AT HER DISMAY. SIGN MY TWO INITIALS AND SAT DOWN. I SAT FOR AT LEAST EIGHT MINUTES LATER... read more
Specifically for their new phlebotomist - she’s amazing! I barely felt the needle, and she was so quick I didn’t even catch her name to call her out - but thank you!!
I have been going to this location for years. After the covid pandemic, things changed for understandable reasons. However, the past year and even recently , the staff , especially at the front desk are lackluster, to say the least. There is no reason why an employee at a front desk, should be talking about a patient in front of them to or their coworkers. That patient being my husband . Additionally, these new Staff members, specifically at the front desk, do not have any phone etiquette. When a patient or even a potential ... read more
Quick & professional service!
Frequently asked questions about HSHS Medical Group Family Medicine - Shiloh
How is HSHS Medical Group Family Medicine - Shiloh rated?
HSHS Medical Group Family Medicine - Shiloh has a 3.1 star rating with 13 reviews.
When is HSHS Medical Group Family Medicine - Shiloh open?
HSHS Medical Group Family Medicine - Shiloh is closed now. It will open tomorrow at 7:00 a.m.
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