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HSBC Bank Australia
- Finance
- Doncaster, VIC
About this business
Location details
Shop G027A/619 Doncaster Rd, Doncaster, VIC, 3108, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 4:00 p.m. | |
| Tue | 9:30 a.m. to 4:00 p.m. | |
| Wed | 9:30 a.m. to 4:00 p.m. | |
| Thu | 9:30 a.m. to 4:00 p.m. | |
| Fri | 9:30 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I was assisted by Wilson at Doncaster branch today. Great experience, he has been very patient, went thru all the details and answers all my questions and helped me set up the online banking as well. Great customer service, appreciate the help Wilson
Do not go there ! ! Poor and bad customer service. I made deposit to my account and asked for computer receipt, and the lady staff was so rude to tell me “ I am not allowed to ask for the computer receipt right away and she was very rude and unhappy to input my cheque deposit into the computer ! “. This staff lady was from Malaysia. HSBC - I am your customer and made large deposit into your bank. Why I am not allowed to ask for computer receipt for my deposit ? Why ? It only took your lady staff two minutes to enter the depo... read more
Very disappointed in the face to face customer service at HSBC Doncaster. The lady Barely greeted and was so unhelpful.
Janice Ong working at Westfield Doncaster HSBC branch provides excellent customer service. As a customer, can experience she is really customer orientated and work professionally to address customer need. Really make a difference and its what I look for from a bank service
I visited the Doncaster branch on Saturday and was lucky to only have about a 5-10 minute wait. Sylar was very kind and resolved my issue quickly. I appreciate that the branch is open on Saturdays and the excellent service from the staff.
Frequently asked questions about HSBC Bank Australia
How is HSBC Bank Australia rated?
HSBC Bank Australia has a 3 star rating with 68 reviews.
When is HSBC Bank Australia open?
HSBC Bank Australia is open now. It will close at 4:00 p.m.
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