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HSA Bank

1.4

About this business

Location details

1515 N Rivercenter Dr, Milwaukee, WI, 53212, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
1.434 reviews
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Holly's profile image
Holly 
2 weeks ago

Absolutely terrible customer service! 

Cm Springer's profile image
Cm Springer 
3 weeks ago

Stay away from online customer service. It rises to a new level of incompetence. This bank should be closed down and taken over by any other bank. It's lack of customer service should be investigated by even our incompetent government. 

Geoffrey Ong's profile image
Geoffrey Ong 
a month ago

One of the worst administrators I had the displeasure to deal with. It’s clear my former employer went with the cheapest administrator for HSAs. No one in their right mind would pick these guys willingly. 

Chris Ferguson's profile image
Chris Ferguson 
a month ago

If you unfortunately have to have your funds here. They are TRAPPED even if you officially issue a transfer request multiple times. It is day 46 and HSA bank is "still doing research" on why they haven't written a check to Lively yet. They did however charge me $3.00 last month as holding my $36,000 in cash was not enough to avoid the automatic fee apparently. Highly recommend some attorney general REVOKE their rights as an HSA custodian as they clearly violate their fiduciary responsibilies. 

Julie T.'s profile image
Julie T. 
a month ago

Worst company I have ever dealt with in my entire life. Do not open an HSA account here. First, we weren’t able to log on to our account and spent hours on the phone with inept service reps from obvious overseas call center. Even though we were finally able to log on, our experience was so abysmal, we decided to move our HSA account to another bank. They told me we needed to liquidate investments first, and after I did, my $18k is nowhere to be found. The rep could not transfer me to anyone with clear answers about the where... read more

Frequently asked questions about HSA Bank

How is HSA Bank rated?

HSA Bank has a 1.4 star rating with 34 reviews. 

When is HSA Bank open?

HSA Bank is closed now. It will open tomorrow at 7:00 a.m. 

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