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HRV Wellington

4.6

About this business

HRV is here to help all New Zealanders make their homes drier, filled with filtered air and much more comfortable to live in. We've been dedicated to this mission since 2003 and have helped over 500,000 Kiwis achieve this. We work alongside our customers to understand what they need, then recommend a solution that does the job. This could include ventilation, extraction, heat transfer, heat pumps / air conditioning, panel heating, or a combination of products so you’ll love the feeling of coming home. Since 2017 we've ... read more

Location details

7 Jarden Mile, Ngauranga, WGN, 6035, New Zealand

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.6191 reviews
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Michelle Bailey's profile image
Michelle Bailey 
on Google
6 months ago

The salesperson who came was awful. 1. Didn’t explain how the unit would be installed or that unsightly pipes would be displayed on the opposite side of the wall where the unit was placed. 2. Seemed more interested in upselling than providing a unit that would effectively heat/cool the area. 3. Said he didn’t expect me to be so happy and smiling. Thought I was trying to be polite. 4. Said the unit could be installed in a certain area. Came to find that this was not the case, as the wall was a fire wall. If I had known this u... read more

Janeel Patel's profile image
Janeel Patel 
on Google
9 months ago

I had a very disappointing experience with HRV, and I can’t recommend them. First off, their site visit fee is exorbitantly high, especially considering the poor service provided. The biggest issue was with the management. The surveyor did listen to our concerns, but the manager seemed completely uninterested. Instead of addressing our questions or overseeing the process, they just sat on their ass, did nothing, and instructed the surveyor not to believe what we were saying. This kind of disregard for the customer’s input is... read more

Ben Swiney's profile image
Ben Swiney 
on Google
a year ago

$330 for changing 2 filters during a 30 minute visit is ridiculous, same filters can be purchased on trade me for $60 each. This should be reviewed by management. Shout out to the friendly and professional team at the Wellington branch though. Cant fault them 👍 

Anonymous's profile image
Anonymous 
on Google
a year ago

$330 for changing 2 filters during a 30 minute visit is ridiculous, same filters can be purchased on trade me for $60 each. This should be reviewed by management. Shout out to the friendly and professional team at the Wellington branch though. Cant fault them 👍 

Tess Keough's profile image
Tess Keough 
on Google
a year ago

If you value your pets - do not use these guys at all. I explicitly told them that I had indoor cats and that they were locked away until they were finished but to please make sure they were closing all the doors that they opened as they went. I would have expected them to then know they had to close the old cat door that they had opened to run a cable when they were finished. They failed to do so, or even tell me that they had done it (there was an outdoor plug so it wasn’t necessary). My indoor only cat has now vanished in... read more

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Frequently asked questions about HRV Wellington

How is HRV Wellington rated?

HRV Wellington has a 4.6 star rating with 191 reviews. 

When is HRV Wellington open?

HRV Wellington is open now. It will close at 5:30 p.m.  

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