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H&R Block

4.5

About this business

Location details

5555 N 7th St Ste 120, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu9:00 a.m. to 5:00 p.m.
FriClosed
SatClosed
SunClosed
4.599 reviews
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Erica Sorensen's profile image
Erica Sorensen 
3 weeks ago

My experience with H&R Block was my first and will be my last. Worked with Steven Reilly who I reached out to in December of 2025 to get a start on discussing taxes. Was asked to call back in January which I did and then again closer to tax season which I did. He filed my taxes the day they were due, in other words I was moved last to his list even though I reached out in December. I also paid really high fees which were not discussed prior like he told me they would be. In addition, I have called H&R Block twice and left me... read more

Jessica Smith's profile image
Jessica Smith 
2 months ago

I had the worst experience here and was treated horribly by a woman who was VERY rude and very condescending. She was also texting throughout the appointment. How do I contact a Manager? When I asked her to talk to me about my paperwork (mind you I paid them $400) she said it wasn’t her job to teach me anything. I cannot believe 1. How she talked to me 2. I paid $400 for .. nothing. She also couldn’t figure out part of my return and said I can do an addendum at a later date. 

salis yazzie's profile image
salis yazzie 
2 months ago
Denis McCorkle's profile image
Denis McCorkle 
2 months ago
Therese Holloway's profile image
Therese Holloway 
2 months ago

I will always come to H and R block. My parents used h&r block I now use h&r block and I will follow Sylvia wherever she goes it's a wonderful wonderful experience. 

Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 4.5 star rating with 99 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open tomorrow at 9:00 a.m. 

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