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H&R Block
- Finance
- Homewood, AL
About this business
H&R Block tax professionals know taxes and can handle your tax needs and maximize your refund. Set up an appointment in your local tax preparation office or work with your tax consultant from home. Whether you come in to your local Homewood H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, were doing our part to keep our communities safe. If you want to work w... read more
Location details
227 Lakeshore Pkwy Ste 168, Homewood, AL, 35209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I set up a virtual appointment with this H&R Block for Saturday 15, 2023. I chose this company because they advertised 85$ tax preparation on ******* So I was on my computer waiting for the zoom appointment to start. 30 minutes go by, I finally call the office and ask for ****** (tax preparer assigned to me) to find out whats up. I was told the computers were down for a while, and thats why she didnt make the appointment - and then another customer arrived early so she had to take care of them. So, she cant pick up the phone... read more
Overcharged me an absurd amount for filing my taxes. I signed up to file with a pro and online advertises for the starting price of $85 plus additional fees for each state. After putting all of my information into their portal, they asked me to schedule an appointment in person, No where in the portal shows you how much the service was going to be, they even called the day before the appointment and told me they have everything they need. After filing in person, they asked me to pay almost $300, saying it was complicated. Mi... read more
Very poor customer care- unreliable tax preparation people. No fixed price sheet or any description of services provided. I expect people to know their jobs and not have to call in any help from others.
Negative Experience with Confidential Information Handling I am writing to share my recent negative experience with H&R Block. As a customer seeking professional tax preparation services, I expected a high level of care and attention to detail, particularly when it comes to handling sensitive personal information. Unfortunately, my experience fell far short of these expectations.Upon choosing H&R Block for their reputation and convenience, I encountered a series of unprofessional incidents that raised concerns about the secu... read more
I'm only providing a 1-Star review because I have no other option. First let me start out by saying that I have used H&R Block for my tax returns for as long as I can remember. However, I now will never use them again! Sadly only because I received such horrible treatment when I really needed professional advice and/or help. Without going into my personal details, I will say that I had not been able to file my taxes for the last 4 years due to the fact that apparently the *** could now not identify me and during the pandemic... read more
I had the extreme displeasure of working with ***************** at this location. She said she was going to file my contractors' ****s and when she filled out the forms, she made a bunch of mistakes. When I called to have her correct them, I was told I would have to make an appointment. I did this three times and she never called at at point. When I called the office and finally got on the phone with me, she passed me around to her other colleagues, and finally someone let me know she was "too busy" to keep working with me a... read more
They take your money and say they will stand behind you if you are audited which is a bunch of bull
H&R Block of Winchester,Indiana charged me $495 to do my federal & state taxes . Last year I paid $270 I had less deduction I have 1 duplex I rent . I wont be going back I believe the manager cheated me out of the difference I wont be going back
I only gave a star because it made me. Why I will never use H&R Block a day in my ever loving life.and beyond. SoLets be honest with each other. This company hires anyone. Anyone who is around. Regardless of their experience. There are many things in life I can handle. And when it comes to removing money from my paycheck, if I was to move as H&R does, Id be in Jail. Ive encountered people that have tried to embellish my job( i directed to the **** , Ive encountered Front desk folk signing me up for a service that has a diffe... read more
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 2.3 star rating with 748 reviews.
When is H&R Block open?
H&R Block is closed now. It will open on Saturday at 10:00 a.m.
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