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H&R Block

1.4

About this business

Our small business certified tax pros can handle your small business tax preparation needs including small business taxes, payroll services, and bookkeeping. Set up an appointment in your local Wind Gap Block Advisors office or work with your small business tax consultant from home. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. If you decide to work on your small business taxes from home - just call and ask to us... read more

Location details

228 S Broadway Ste B, Wind Gap, PA, 18091, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
1.4646 reviews
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Ed G's profile image
Ed G 
a year ago

On April 11th, I dropped off all my paperwork in the office for them to file. A man told me someone would be calling me the next day to file my taxes. 3 days went by, no one had called. Friday the 14th, I called to make sure they had received my paperwork. I was told again, that they were busy and someone would call me within 24hrs. Yet again, no one calls me for another 2-3days. On Monday afternoon, ******** calls and tells me she had started on my taxes but that wifes W2 was missing. (I know for a fact that it was in there... read more

Katie L's profile image
Katie L 
a year ago

I started my taxes online with help from a virtual assistant, a tax advisor, and a tax pro, on 2-6-23. I had a HR Block advisor call me on the phone and advise me on what i needed to file. He instructed me on what I needed to upload for the tax pro, and assured me that if it was incorrect or if she needed further information she would message me in myblock and email me. I paid for all the services possible out of my refund for help because I'm not a tax professional and I thought that I was getting what the company promises.... read more

Ho W's profile image
Ho W 
a year ago

Very bad experience and unprofessional. I met with ************ 2 times spending 2 hours and still not done after being told it would be ready to sign the second time. Then the office closed end of season my taxes still werent done and no one returning my email or calls. Finally tracked them down they had been moved to a different office and no one told me. I was freaking out never did get them finished just picked them up to do somewhere else. Many wasted weeks!!!! Thanks a lot!! 

Stacey C's profile image
Stacey C 
a year ago

The service from this office now is a negative 10. I worked with a tax pro here for a few years and he was wonderful. But this year they assigned me someone new without explaining to me and it's been nothing but a hassle. At the time I submitted documents I sent in everything. But the tax pro still missed information that I CAUGHT upon review and I AM NOT a tax professional.Then my filing got lost somehow and was never actually filed. I only discovered this when I went to check my status at irs.gov by myself and it couldn't ... read more

Jose T's profile image
Jose T 
a year ago

The experience with H&R Block was horrible, stressful, and regretful.The tax advisor could not be bothered to explain a simple calculation and omitted a significant calculation, which she passively denied, but which I have in writing. I filed complaints on three occasions and have yet to received any responses to my simple questions, only hearing each time that my complaint would get escalated. The filing deadline has come and gone, my taxes were not completed correctly, and nobody has yet to respond.Considering their horrib... read more

Lorraine C's profile image
Lorraine C 
a year ago

My husband and I have been filing taxes with H&R block for 23 years. In the last three years, we have been treated in rude manner and each time we were told we had a penalty from *** by our tax preparer. The tax preparer has continually told ** to pay the wrong amount in estimated taxes. In March 2023, we were treated with disdain on the one hand and incompetence on the other. The tax preparer made errors in preparing our tax return and this resulted in two further amended returns and the *** contacting ** by mail and we rec... read more

P Oed T's profile image
P Oed T 
a year ago

These people can't even read the year on a W2 before they start typing numbers into their program. I wound up owing an additional $2144.00 in taxes to the federal government. I trusted them to do quality control on the return. Their due diligence is having the customer sign the return absolving them of all responsibility. I'll be going back to doing my own taxes next year. ZI won't be snookered again. 

Chris Y's profile image
Chris Y 
a year ago

My mom talked me into going with her to get my taxes done. Fees are sky high. My mom was charged $300 and when they ran her debit card she was charged $300 three times. She called them back several times and promised to refund the $600 but they have failed to do so after more than a month. I told her to contact her bank to report fraudulent charges by HR Block. I'll never go there again. 

Heather L's profile image
Heather L 
a year ago

I when to the office. ******************************* filed the taxes on 1/23/2023. The federal was filed and received the return back. HOWEVER....the **************** and Alabama was never filed. I called the office, 4 times, I had to leave a message each time with no return call. I have called the call center 7 times and has been escalated 7 times. Nobody has called and nothing has been done. I paid $651.00 in fees for the taxes to be filed. Now here it is 4/24/2023 and my state taxes have still not been filed. Now I am be... read more

Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 1.4 star rating with 646 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open at 9:00 a.m. 

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