H&R Block

Stephanie Ehrler 

on Google

a month ago

A new associate at this location showed lack of care and attention to detail for my daughter’s return. Name misspelled, employer, email info, and address were all inputted incorrectly. We were waiting days for the email confirmation to complete the return, but due to the multiple errors we did not. Thankfully, she was not available when at my scheduled appointment and I was able to review, fix, and file everything correctly with Acacia. Definitely, unacceptable for the additional money you pay to use their services and the p... read more

AR 

on Google

3 months ago

While ultimately our tax returns were filed successfully and accepted, the H&R Block tax agent was rude, spoke over us, did not turn to greet us upon arrival and remained focused on his computer back turned toward us, lacked basic customer service skills. Explained tax processes as if we were experts and not laymen, which was totally lost. We would speak and he would interrupt us without us being able to finish a sentence. Furthermore, prior to my appointment, the HR block advisers and system advised me to pre upload my docu... read more

Zachary Taylor 

on Google

2 years ago

Terrible. No help whatsoever. I e-filed my taxes with them in July. Still waiting on my refund. Was no longer able to sign into the emerald card app, so I made an appointment. Was told there was nothing they could do. So, I feel like anything that they have done, I could have done myself. The money I paid them was just a donation to h&r block. And so, yeah, I paid them to do absolutely nothing. 

churndbutta rides 

on Google

4 years ago

Bob is incapable of doing his job you have to remind him on every page what it is he's doing then when it's all done he puts your money on a card he didn't give you. If I could give negative stars I would. Never going to he block again.