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H&R Block

4.2

About this business

Location details

642 University Shopping Ctr, Richmond, KY, 40475, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.2101 reviews
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X D4rkL3gacy X Dark's profile image
X D4rkL3gacy X Dark 
9 months ago

I’ve been with them for a few years now and very unsatisfied with their service. Every time I file with them I have to wait all year because something comes up every time. 

Andrew Benson's profile image
Andrew Benson 
11 months ago
Tammy’s Dickerson's profile image
Tammy’s Dickerson 
a year ago

This will be my last year using H&R Block. The only reason I paid their exorbitantly high filing fees was to have access to the advances. My taxes are very simple to do. Just a W2. I was charged $335 to file my taxes. In December, I did the Early Advance Loan and only got $650. Less than what I got last year! I went yesterday to officially file my taxes and I applied for the advance they give to people. I was declined! How in the world! They know I'm getting a refund and they can take whatever you owe out of your taxes. So I... read more

Tammy’s Dickerson's profile image
Tammy’s Dickerson 
a year ago

Very disappointed with the Emerald Advance Loan this year. Got a card in the mail saying, get qualified for up to 1300 dollars back. I got HALF of that (650). That's 150 less than last year! How the amount is approved is beyond me. Maybe when they enter what you need it for which I was rushed through. I've been going here for years but that obviously counts for nothing. What a waste of my time! Will not be back next year! Would probably get even less anyway. 

Mahmood's profile image
Mahmood 
2 years ago

I had Steve Couch as my specialist and was happy with how simple and straightforward the process was. Super easy to talk to and discussed any questions or concerns I had. I felt he upheld his duty as a fiduciary which is extremely important to me when dealing with a financial professional. 

Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 4.2 star rating with 101 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open at 9:00 a.m. 

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