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H&R Block
- Finance
- Austin, TX
About this business
Location details
512 W Stassney Ln Ste 112, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Outstandingly extra mile excellent service for this office also (tax pro Runji, one of the highest specialists ever, office manager Robbie P). The staff shows great professionalism, accuracy & thoroughness, clearly explaining, efficiency, providing outstanding extra mile fast & prompt help with my complex long history (30 yrs) of US & International taxes, exceeding far above what I expected and has seen! They also indicate an excellence level I have never encountered so far (specially Runji) in terms of correctness, extra ca... read more
I had a very poor experience with H&R Block. Their communication throughout my tax process was unacceptable. I called several times to ask if there was anything else I needed to provide, and each time I was not given clear or complete information. Then, on the tax due date, I received a message saying they could not process my return due to missing information. Because of lack of communication, I now have to file an extension. Despite this, they still want to charge me $99 for their service. I expect better professionalism a... read more
I orignally booked a meeting with a Tax rep due to having issues with some of my taxes I already prepared. However, I called in prior to my appointment to confirm if I indeed need to meet someone to avoid wasting anyone's time. I spoke with Mrs. E.Sterling, and she was able to answer my questions I had and gave me the information I needed to file confidently. Thank you for you support!
Beatrix Paal was amazing! Not only did she know exactly what she was doing, but we had fun doing it. I would definitely use her again <3
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 4.6 star rating with 356 reviews.
When is H&R Block open?
H&R Block is closed now. It will open tomorrow at 9:00 a.m.
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