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H&R Block
- Finance
- Glen Allen, VA
About this business
Whether you come in to your local Glen Allen H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents.
Location details
11428 W Broad St, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
Unfortunately, we did not have a good experience with this location’s HR block. I hate to leave bad reviews in general but we spent 2 hours (two separate 1 hour appointments) and felt like our tax preparer wasn’t prepared to answer most of our questions and couldn’t give us clear answers. We were told initially that filing our taxes would be around $300 but during our last appointment, we were shown an invoice of over $600. None of this was told upfront. We also have a business we wanted to claim in 2024 and felt so lost wit... read more
I went to the hr block office in short pump. Two years in a row. Horrible experience. Felt like I was dealing with people that did not know a thing about taxes. Both years felt rushed and there was a huge oversight even admitted to mistake last year but rushed thru saying he will take care of it and it was the head person in office and nothing was done. Will never return to HR Block.
My tax specialist, Mr. Waddah, had no idea that you can deduct traditional Ira, he was pretty insistive it wasn’t possible. I lost an hour for nothing. He sent me to the other H n R block about 20 mins down the street. Lady there was very helpful and did confirm its tax deductible. I am basically out of 1 hour. Plus it makes me think twice if I will use h N R next year for my taxes, I have used them since 2010.
I realized that my tax pro filed my tax wrong for 2022. I will have to fix it myself. No refund. No accountability. No real suggestion to amend the situation and I paid for the peace of mind package. It has been a nightmare and waste of money.
I was told I get some refunds, but I got hit with $4k. They refused to call me even I asked them to explain it to me why I owe money. They only talk to you until you pay them after that, they don’t care about you nor answer your questions. They messed up my tax return, I will never ever go with them again.
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 4.1 star rating with 86 reviews.
When is H&R Block open?
H&R Block is open now. It will close at 4:00 p.m.
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