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H&R Block

4.6

About this business

Location details

2160 E Baseline Rd Ste 120, Phoenix, AZ, 85042, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
4.6115 reviews
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Laurita Moore's profile image
Laurita Moore 
a month ago

I am disgusted with HRBlock. I had done my taxes here for several years and wanted continuity. Cheryl Hurt wasted a huge amount of my time. There was absolutely no continuity. She did not have access to any of my previous returns and said she could not work with me because I could not provide unmasked transcripts. I sent her my transcripts and could find no way to get what she called unmasked transcripts. Very, very frustrated with HRBlock at Legacy Plaza. If Vaishali Shah will get in touch with me and explain why I got such... read more

Elizabeth Ramos's profile image
Elizabeth Ramos 
6 months ago

So I went with my son to show him the process of doing his taxes since this is his first time. We had a tax preparer Debra Bonar we got there early so we figured we would wait a little while. But there she takes a walk in customer before us. And we had an appointment. Then while we were in the middle of our taxes her phone rides it forwarded to the front desk. Debra jumps up and tells the lady at the front desk she will take the call. So she transfer the call to Debra. Who goes over taxes of a customer in front of us. Debra ... read more

Paula Brooks's profile image
Paula Brooks 
6 months ago

Shame on me for waiting until the 11th hour to file my taxes. I arrived at the H&R Block on Baseline Rd. before 7:00pm. Other walk-ins were taken before me. I was the only black person waiting. I went to the desk to inquire why other people were deemed a priority over me. Another person waiting (who was Mexican) like all the agents and customers …yelled out.. “They’re using Mexican privilege against you!” I was shocked and embarrassed, but I have a feeling…he was speaking the truth!!! 

Oluseyi Garland's profile image
Oluseyi Garland 
9 months ago
P. Nolen, K's profile image
P. Nolen, K 
a year ago

Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 4.6 star rating with 115 reviews. 

When is H&R Block open?

H&R Block is closed now. It will open at 12:00 p.m. 

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