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H&R Block
- Finance
- Waukegan, IL
About this business
Whether you come in to your local Waukegan H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents.
Location details
746 N Green Bay Rd, Waukegan, IL, 60085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
I'm upset because my Emerald card got hacked last Thursday July 3th and I called and request a new one and I told by the customer service Rep that I can order a new one and I did so I got it expedited to receive it in 4 days and I got nothing, so I had to call again and do the same process and I hope I get it this time, and I went to the office on Green Bay Rd in Waukegan Illinois to see if I can get a temporary card until I get my permanent card and the lady at the office told me that she can't help and the day that I went ... read more
I will never go back to H&R Block or this location. Fred did not submit my taxes the day I was there on February 12th. A month later when I still had not received my refund I called them to only find out that it was not submitted. When I called back the next day the receptionist said it was filed the night before. Fred then called me back the next night saying my taxes were in fact filed back in February when I was there which is a total lie and i have been waiting now 2 weeks to get a call back from a manager and still noth... read more
Peter W. Laes was very helpful & I was satisfied with his help.
Very poor service- they posted a tax return to my online portal that was not mine. Response was poor when I tried to straighten out issue- employee stating "that's above my pay grade" while she called her manager then I had to explain the situation to him on her dirty cell phone. I doubt you'll have any confidence your taxes are done correctly here... there are plenty of other places to chose from so do yourself a favor and don't go here.
Barb has been doing my taxes the last 8 years since my husband has passed and she is GREAT
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 4.4 star rating with 83 reviews.
When is H&R Block open?
H&R Block is closed now. It will open at 9:00 a.m.
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