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H&R Block

4.6

About this business

Location details

420 E Bell Rd Ste C-4, Phoenix, AZ, 85022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
4.6218 reviews
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Michael D's profile image
Michael D 
a week ago

My experience with H&R Block was very poor. The young man handling my tax prep wasn't good at explaining things. He did not know about a certain threshold for filing one form and had to ask questions of another person. He also did not explain any of the costs involved for tax preperation, just the costs of all the extra services they offer, for which I had no need. Worst of all, when going over the final numbers, I noticed that he'd completely forgotten to enter my one and only W-2 into both the Federal and AZ returns. This ... read more

Kari Bensel's profile image
Kari Bensel 
3 weeks ago

Good morning! I’ve got you—here’s a polished, strong Google review you can copy and paste: ⸻ I had a completely different experience this time at H&R Block, and I’m so grateful! After a frustrating visit the week before with someone who didn’t seem knowledgeable (and has since left), I came back and was helped by an amazing representative. She immediately stepped in with confidence, knew exactly what she was doing, and didn’t hesitate to help me get the best refund possible. She was incredibly kind, patient, and took the tim... read more

Blaise Wentz's profile image
Blaise Wentz 
4 weeks ago

Horrible service. I was on time but forced to wait around for 30 minutes to meet with a different tax “pro” than the one I was booked with. The “pro” I was working with spoke two words to me the whole time, tried to sneak in charging me for a complex return (I had a simple return) and skipped over explaining my refund. I had to catch an error for him that would have cost me over $1,000. I was a repeat customer but I will never return to H&R after this experience. 

ITETE Jay's profile image
ITETE Jay 
a month ago

Maureen does the tax file very professionally and faster 

Richard Moore's profile image
Richard Moore 
a month ago

Excellent tax preparation. Always satisfied with Maureen. 

Frequently asked questions about H&R Block

How is H&R Block rated?

H&R Block has a 4.6 star rating with 218 reviews. 

When is H&R Block open?

H&R Block is open now. It will close at 8:00 p.m. 

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