H&R Block

Jo Jo 

on Google

6 months ago

Michelle, receptionist, is extremely rude and clearly doesn't care about helping customers. I'll absolutely use Turbotax next year, since I never had issues with them in the past. H&R Block is way too difficult and makes you jump through too many hoops. With Turbotax, my refund was issued within 21 days. With H&R, my refund has been stuck pending for over 3 weeks and H&R refused to help other than giving me a 1-800 number. Super disappointed with H&R. I do not recommend. 

Faith Knoll 

on Google

6 months ago

Michelle, receptionist, is extremely rude and clearly doesn't care about helping customers. I'll absolutely use Turbotax next year, since I never had issues with them in the past. H&R Block is way too difficult and makes you jump through too many hoops. With Turbotax, my refund was issued within 21 days. With H&R, my refund has been stuck pending for over 3 weeks and H&R refused to help other than giving me a 1-800 number. Super disappointed with H&R. I do not recommend. 

Tessera * 

on Google

7 months ago

My friend needed to obtain a print of his joint tax return filed online by another party. We called ahead, twice, to ensure this was possible and did not require an appointment. When we arrived, the eccentric front desk help seemed absolutely beffudled by the request and indicated that, after a break, the one tax professional with a free moment would help. When he came back from, judging by his demeanor I can only assume was his quaalude break, she went to his cubicle and did her best impression of an inside voice to stage w... read more