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H&R Block
- Finance
- Melbourne, FL
About this business
Location details
1801 N Wickham Rd, Melbourne, FL, 32935, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
My local tax preparer retired so I was looking for a new life long tax preparer. I have always considered H&R block since they appear everywhere. I decided to try it out so I looked online and saw an advertisement for “$89” and in another area of the webpage it stated, “get upfront pricing for your taxes”. (see pic) I made an appointment online and showed up with all of my documents to one of my local H&R block offices. I didn’t see anyone at first as there was no one at the front desk. A moment later, a gentleman came out o... read more
Terrible customer service. They gave up my appointment because I didn’t confirm, despite booking it 3 days prior. I showed up on one of my only days off and they turned me away. Then I showed up the next day with an appointment, just to find out the person they booked me with (the manager) wasn’t even qualified to handle my return, and she justified left and right the way the whole situation was handled. My time was wasted, and I value my time.
DO NOT USE THIS BRANCH OF HR BLOCK!!! I am not sure that these people are even qualified to be doing taxes! After the first time of putting in my W2 they had me owing a bunch of money. They put it in twice! After I pointed this out the two " Tax Professionals" proudly looked back at me and told me that thanks to me pointing out there mistakes I would be getting back a return that would barely pay their fee. I did my own last year on HR BLOCK.COM and received a much larger return. I immediately asked them to quit working on m... read more
Forces you to upgrade to a more expensive plan to find out that you don't need the more expensive plan, it won't let you go back without having to contact customer service to start over from scratch. This is unethical behavior and H&R block should be ashamed.
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 4.5 star rating with 106 reviews.
When is H&R Block open?
H&R Block is closed now. It will open at 9:00 a.m.
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