This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
H&R Block
- Finance
- Frederick, MD
About this business
This local Frederick H&R Block office is currently closed. Please visit our website to find one of our year-round locations nearest you.
Location details
820 Motter Ave, Frederick, MD, 21701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Worst customer service experience ever. I had a very specific tax issue .I was reassured by three separate people i would have assistance available in this matter. Other then my single issue, I am a straight line w2. They could not help me with my issue and still wanted to charge me 350 dollars to come pick up and mail the return myself, with no solution for my actual issue, the only reason I was paying anyone.
Maggie Johnson is the reason I love H&R Block. She's been doing my taxes for years. She is friendly, hard-working, & understanding. She does my taxes quickly & efficiently. I count on her.
Terribly rude. I don't even know the name of the person I spoke to on the phone. I filed online and instead of the refund I was supposed to get, I got a letter from the IRS. I tried to ask a question about the letter and the person just repeatedly said she couldn't access my info because I filed online and HUNG UP ON ME. She would not even hear my question, which didn't require accessing my information at all. Lesson learned. I'd never go there for help with anything.
Very quick turnaround . Excellent customer service.
Frequently asked questions about H&R Block
How is H&R Block rated?
H&R Block has a 4.4 star rating with 88 reviews.
When is H&R Block open?
H&R Block is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com