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HOYA Vision Care North America
- Manufacturing
- Lewisville, TX
About this business
Location details
651 East Corporate Drive, Lewisville, TX, 75057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's not the 6 weeks to get my daughter's glasses in. I didn't mind I do understand sometimes things don't go as planned. They offered a gift card. I did decline and say it wasn't necessary. I was still just happy getting the glasses well they did eventually send a gift card to my eye dr who called me twice to come get the ups letter with the gift card. My eye dr is a city over from me so I made a special trip to pick up (I didn't know at the time) the $5 Starbucks gift card. I spent more in gas and time than the gift card t... read more
I'm an optometrist in Colorado. This company is interesting over the years. 10 years ago fairly decent for West Coast lab. Then a 8ish years ago we can't get anyone to return phone calls, took our money and 2mo+ on getting glasses, finally get ahold of someone there and you can hear industrial grade shredders going non-stop while someone on the phone tells us our stuff will come out of Denver now...except Denver doesn't do some of the things we ordered from them. And 'strangely' not a single person working in the West Coast ... read more
An all-around very positive experience with getting new lenses.
My optometrist ordered new lens and with new selected frames through Hoya. 6 weeks I am still waiting for my glasses. Week after there was different excuse for the delay. What their problem is? management? tech training? equipment? media quality? production? staffing? I don't care, after 6 weeks I am their top priority. I will be at my optometrist at 4pm next Wednesday for an appt, if my glasses aren't there I will cancel my order. Update 8/20 10:38a call to Hoya 5th remake and another week. Guess I'm not high priority, Canc... read more
Frequently asked questions about HOYA Vision Care North America
How is HOYA Vision Care North America rated?
HOYA Vision Care North America has a 4.1 star rating with 99 reviews.
When is HOYA Vision Care North America open?
HOYA Vision Care North America is closed now. It will open at 8:00 a.m.
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