Howell Bicycle Cannondale & Scott

Lucas Ly 

on Google

3 weeks ago

I came in looking for my first helmet to get a motorcycle and the guy shown me on that would work best to later find out the helmet was a piece . So when I tried to take it back because I was told I have 30 days to return it they said they can’t do it . Then when my family tried to get more information on the situation he was rude and disrespectful. The takes advantage of people to make a quick sale off his junk now I’m stuck with a crap helmet and also over charged for it he couldn’t even sell me it in the correct box . 

Boxcar Crazy12 

on Google

10 months ago

I restore lots of old motorcycles, so it was nice to have a helpful shop close by for the things I needed. Used to buy all my fluids, accessories, gear, OEM parts, etc. from them. Called today to inquire about getting my tires mounted in my new dirt bike wheels and the service guy on the phone said, “what did you get some cheap Chinese rims installed or something” and “there’s too many factors to quote something like that over the phone” and was told to call somewhere else, stated they’re too busy. Literally watched 4 wheels... read more

Victoria Marie 

on Google

a year ago

Been coming here for years to get bicycle repairs and have had nothing but great experiences. Matt and Jim are awesome and are always giving me a good deal. Definitely recommend this place to anyone. 

Steven James 

on Google

a year ago

DO NOT DO BUSINESS WITH THEM. THEY HAVE A "NO RETURN" POLICY. IF THERE'S SOMETHING WRONG WITH WHAT YOU BOUGHT, TOO BAD 

Brett Ramage 

on Google

a year ago

On the phone service said bring it in. On arrival I walked through the store, to service. Then was told by store manager, NO we don't do that type of service, only on bikes sold here. Good luck he said. Worst customer service I have had ANYWHERE. No wonder the parking lot was EMPTY.