Houston Methodist Outpatient Rehabilitation Services

Lindsey Stakes 

on Google

2 days ago

I am writing to share a very concerning experience I had this morning with a physical therapist at your location. His name is Gregory. From the beginning of the appointment, Gregory’s behavior was unprofessional. He appeared irritated, was breathing heavily, and his body language made me feel as though I was a problem rather than a patient in need of care. Most concerning, he insulted my surgeon and even argued with me about what my surgeon had ordered for my recovery plan. After leaving, I checked my paperwork and confirmed... read more

C. M. 

on Google

5 months ago

Lady who did my evaluation had a bad attitude, aggressive, and left me reinjured, setting back my progress. 

John Urby 

on Google

6 months ago

I went to Houston Methodist Outpatient Rehabilitation to receive physical therapy for recurring pain going from my hip down to my left leg. Rachel Dottin-Poon PT, DPT, OCS was my therapist. Rachel asked many questions and did an evaluation of my flexibility. She was direct and stern in telling me that I needed to improve my flexibility and get serious with my physical health. I needed to hear that! Rachel guided and showed me a series of exercises and stretches that improved my overall fitness. I appreciate Rachel frankness,... read more

Shelli Dodson 

on Google

9 months ago

Bad attitude from the minute I walked in. Didn’t get past the front desk. Customer service is dead. 

Donna Kline 

on Google

2 years ago

This rehabilitation place is terrific! The receptionists are pleasant and very efficient and helpful. They are quick to reschedule if you need to change an appointment. They get patients into the facility quickly and politely. They are so cheerful. The therapists are also very very good. They are kind but they ask you to do the work that is necessary for your particular issues. I can’t say enough.