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Houston Federal Credit Union

3.7

About this business

Houston Federal Credit Union, founded in 1960, is a nonprofit financial cooperative that serves more than 44,000 members. The credit union offers various checking accounts and its savings division provides regular share, health, vacation club and holiday club savings and money market accounts. It additionally offers share certificates and traditional, Roth and Coverdell individual retirement accounts. With one of its locations in Sugar Land, Texas, the credit union has a loan department that provides personal, home equity, a... read more

Location details

16320 Kensington Dr, Ste 820, Sugar Land, TX, 77479, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
3.7449 reviews
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Edward Asencio's profile image
Edward Asencio 
on Google
a week ago

When I was younger, I had an account and because the lady saw me when I was younger making wrong decisions on banking. I came back to open up a business account and basically told me your money is not accepted here like if she knew me a lady with glasses Like if she was stereotyping me, another lady tried to help me tell me to go pull out cash from your bank and then come back and we’ll open up your new account And Business time is money and this lady did not even wanna help me out. Tell me that the branch manager wasn’t the... read more

Leslie Avalos's profile image
Leslie Avalos 
on Google
2 weeks ago
Michael Lee's profile image
Michael Lee 
on Google
2 weeks ago

Slow and lazy chat service. Closed my deposit account because i was charged a inactive fee, i had a credit card with them and that closed too without my knowledge. Wish they had explained to me before hand if i closed my deposit account, that my credit card would close too but no warning was given. 

Desmond Davis II's profile image
Desmond Davis II 
on Google
3 weeks ago
S Schmidt's profile image
S Schmidt 
on Google
3 weeks ago

If you join this credit union be prepared to be totally underwhelmed with their customer service. I say this even though I've been a member for several decades . Total lack of competence when addressing customer issues 

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Frequently asked questions about Houston Federal Credit Union

How is Houston Federal Credit Union rated?

Houston Federal Credit Union has a 3.7 star rating with 449 reviews. 

When is Houston Federal Credit Union open?

Houston Federal Credit Union is open now. It will close at 7:00 p.m.  

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