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Houston Eye Associates
- Laser Eye Surgery/Lasik
- Houston, TX
About this business
Eye exams, cataracts, laser cataract surgery, lens implants, LASIK, cornea disease, children's eye problems, glaucoma, retina disease in Houston, TX.
Location details
2855 Gramercy Street, 2855 Gramercy Street, Houston, TX, 77025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Very dissapointing! Consultation was rushed and quite unpleasant. Met with Dr Goosey but he was not really interested to discuss my eye condition if I was not going to do the cataract surgery he performs. If I decided to do same I will defintely find another more concerned empathatic doctor. Not impressed with the office staff too. Cold and unprofessional.
Ms. I've been seeing Dr. Gonzales since I was a baby. I have had a lazy eye my entire life and last year when I was 18, he gave me the okay to go ahead with corrective surgery if I wanted, which of course I did. I was very skeptical about how normal my eye would actually look after the procedure was done. The surgery lasted just about 1 hour and Dr. Gonzales did and amazing job. My eyes are completely straight and in sink with each other I could not be happier with my surgery. No longer am I afraid to take pictures! Dr. Gonz... read more
First-class Doctor Everyone is wonderful and great!
Dr. Garcia needs a new front office staff I have been to see Dr. Garcia twice and she has been great. Energetic, knowledgeable, doesn't keep me waiting, etc. Her office staff, on the other hand, is terrible. The first time I went to Dr. Garcia, her front desk staff overcharged my Flex spending card by $400 and they said they weren't able to refund the funds that day. I had to call back on a later day to get the card refunded which took way longer than it should have. Not to mention, it was paperwork nightmare with my Flex ac... read more
I received an eye examination on 1/18/22 for new contacts. They did not have my prescription so they had to order them for me. I never got a phone call, text or email about my contacts I already paid for. When I called(twice) no one answered or returned my messages. I then emailed, no response. I then stopped by the office location for them to tell me the "contact lens receptionist" was gone already, my contacts were no there and they have no contact lens RX to give me bc it was never finalized. It is now 2/2/22 and I don't ... read more
I went to get my eyes measured for cataract surgery. I had to have someone take me. It is 65 miles from my home. Getting rides just to the store is a chore for me. After the minute it took to measure my eyes I asked to schedule surgery. They said to contact my doctor. It cost me $37 to get there. I am on minimal SS and it is a struggle to do anything extra. It took 1:45 min to get there. 30 min into my ride home I get a call from them wanting me to schedule an appointment to fill out paperwork for surgery. Just paperwork. I ... read more
Business response:
Thank you for sharing your feedback. Our number one priority is our customers, and we strive to deliver a high level of care and customer service. In that regard, we take your comments very seriously. Due to confidentiality laws, we are limited in our ability to respond in public facing comments but would like to address your feedback with you directly. Our Patient Experience Manager will be contacting you. Again, thank you for sharing your feedback.
This review is for the Tanglewood location. As a new patient who asked for an eye appt. due to eye pain I feel that I was not treated with care or concern. The front desk just wanted to throw papers at you to sign without explanation, I could barely see as my eye hurt so much. When I was taken back to the room the assistant tried to give me a vision test but at this point I was in extreme pain and could not cooperate. She finally deadened my eyes and then dilated them. When the dr. came in 20 min later I was feeling better a... read more
I had eye pain on 12/2/2020 that started at about 12:45 during lunch time. My appointment was at 3:50 p.m. I came in early at 2:00 p.m. because of the eye pain. When I checked in, I told them that my eye was really hurting. I was thinking that I would be seen earlier, but I wasn't seen by the eye doctor until 5:30. The person at the appointment or front desk said I should of made an appointment for an earlier time. Like I planned for my eye to hurt at this time. The help at the Richmond or Sugarland doesn't care, they will n... read more
Their greed is indecent. They don’t care about patients. And will demand you pay them to tell you they won’t help you.
Frequently asked questions about Houston Eye Associates
How is Houston Eye Associates rated?
Houston Eye Associates has a 4.8 star rating with 3,475 reviews.
When is Houston Eye Associates open?
Houston Eye Associates is closed now. It will open tomorrow at 9:00 a.m.
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