Houston Blind & Drapery

N C. 

on Citysearch

12 years ago

EXCELLENT Customer Service! They were very proffesional and on top of their game. From sales to installation... it was top notch service! And not to mention the Pricing is Great! They even beat Home Depot's prices!Thanks Houston Blind & Drapery for making my experience AMAZING! We will deifinitely recommend you to anyone and everyone! 

randomnamehere 

on Citysearch

14 years ago

Beautiful job – I found them after seeing some wood blinds at a friend's. I was so impressed I had them do mine. Absolutely beautiful. The service was fast and very friendly. I would recommend them to everyone. 

Stevelee83 

on Citysearch

16 years ago

Saved me after the storm – After the storm I had damaged blinds and needed some new ones also. Houston blind picked up the damaged blinds and brought samples of the new ones to my home. I expected delays due to power outages and the general shape Houston was still in. Much to my surprise the new blinds and repaired blinds were ready for install before the 2 wk expected delivery. If only the cable guys had been this fast! 

littlericky10 

on Citysearch

17 years ago

Terrible Experience – The Dec. 19-07 review must have been written by the owner of the place. I totally agree with the two previous posts - this place is terrible. They forgot mention to me that the product they recommended did not block out the light!! Do you think maybe that's important for blinds in the bedroom?? I ended up having to install another set of blinds behind the first set. That doubled the cost and made it a true pain the in rear to open and close. Never again!! 

debiauggie 

on Citysearch

17 years ago

Best customer service for Blinds, Shades and repair! – They go out of their way to assist their customers and even gave me a couple of parts for free. Great customer service at this small store! Debi 

star121985 

on Citysearch

17 years ago

Best Ever – First off I do not agree with the first two posts. My products were delivered ahead of schedule and the quality was amazing. The people were promt and polite. I ordered shutters and blinds for my entire house and everything turned out just how I wanted it. The sales-man was increadibly helpful, and he had several ideas for me. I am young and this is my first house and I really was not sure how to do all the decorating. I do not remember the mans name but he came to my house with samples of different products that... read more

blinded 

on Citysearch

18 years ago

Avoid at all costs....... – Rooot is exactly correct in his review! They do not deliver in the 8 to 10 weeks promised, make excuses and blame everyone but themselves. They do not return phone calls and if you happen to catch them when they answer, there are a million promises and just as many excuses as to why they were a no show, or why they won't be ready on time. They are unprofessional and unreliable. They broke a window in the process and I was extraordinarily patient in getting that repaired, but I pretty much had to g... read more

rooot 

on Citysearch

18 years ago

Don't say you were not warned – Houston Blind & Drapery was a nightmare to deal with. They took over a year to finish the job and a job poorly done. The owner never took responsibility for any of the delays, the many mistakes and always blamed somebody else. He even forgot to measure for a window. The scheduling was very frustrating and they had to keep coming back, making me lose many days of work. Installation took 4 times longer than first quoted. They got the wrong color on one of the shutters. The caulking is missing in... read more