This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
House of Rohl® is a portfolio of luxury decorative plumbing brands curated from around the world allowing you to tell your own story of a life well-crafted: Riobel®, Perrin & Rowe®, Shaws®, Victoria + Albert® and ROHL®. Each has a unique story that connects craft, place of origin and specialized techniques that deliver timeless design. Together they bring a richness of heritage, innovation and design to your kitchen and bath. House of Rohl and its portfolio of brands are a part of Fortune Brands Innov... read more
8905 Hwy 50 unit 5, Vaughan, ON, L4H 5A1, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I recently contacted House of Rohl/Riobel regarding two older (2016) Riobel bathroom faucets, which were having issues due to wear in the cartridges. The customer service I experienced was exceptional. I used the email portal and received immediate replies. The customer service team were able to quickly identify the parts required and mailed them out within a couple of days. I would certainly choose Rebel for any future projects.
Their customer service for Riobel is horrible. Bought a full shower system for our new bathroom and the flow is horrendous but according to them it's working as intended. Steer clear at all costs and go with a better brand
Julia Grenier is the most helpful technical customer service dept person!
4 years ago we renovated our home and we decided to go with Riobel faucets throughout the house, we recently had a cosmetic issue with one of the faucets. I called Rohl customer service and explained what was happening. They were absolutely great to deal with, took my information down and immediately sent out replacement parts, I received them two days later. Service was amazing. I would highly recommend the Riobel products.
House of Rohl Canada/Riobel has a 4 star rating with 93 reviews.
House of Rohl Canada/Riobel is closed now. It will open on Monday at 8:30 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com