HOTWORX Pflugerville

Jo Hutchison 

on Google

4 days ago

YOU WILL NEVER BE ABLE TO CANCEL. You cannot cancel through the app or over the phone or in person. You have to go to the corporate website, find your location, click “join now”, find a very obscure hamburger menu, and then there’s a cancel button. I was literally sending screenshots to a Hotworx employee and they had to guide me towards it. The worst part…if you want to cancel, you have to submit a $150 PAYMENT because they charge you for three months to cancel. It’s a lot of cash up front, especially if you have a membersh... read more

bwa lk 

on Google

2 weeks ago

I signed up in early June expecting a six-month membership through December. Hotworx is now telling me June “doesn’t count” and my membership runs through January — which turns six months into eight payments. When I raised it, they were dismissive and pointed to the fine print instead of owning the confusion or offering a remedy. This feels intentionally misleading and calls their business integrity into question. If a company won’t be upfront about billing, I can’t trust them with anything else. I’m warning others: read eve... read more

Alexa Morris 

on Google

2 months ago

The staff were friendly and welcoming, which I really appreciate! My only downside is that the Hot Blast workout bikes are much less comfortable compared to the ones at the Palm Valley location. Blast is my favorite workout, so it’s a little disappointing. Hopefully they’ll upgrade the bike seat cushions soon, because everything else about the experience is great. 

Carlos A Mejia 

on Google

4 months ago

This location was clean and organized, every equipment that I used worked correctly, bathroom was stocked and well organized, good job, thank you.