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500 Sargent Dr, New Haven, CT, 06511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
everything was perfect, definitely will stay here again in New Haven :)
This has been my favorite New Haven hotel for years now. The customer service has always been amazing. The restaurant inside has really good food and decent hours of operation. I love how spacious the rooms are and their sustainability efforts. Another reason I loved staying here was the cleanliness of the rooms, which was not met my last stay (hence the missing star). I’m really hoping this was just a one time thing rather than a decline in quality.
Very friendly staff. Very nice rooms. Conveniently, right off of Rt 95
We’ve stayed here 8 times during the past 3 years because we love the design and history, but be advised of issues: This is not a 4-star hotel, as advertised. By definition, a 4-star hotel minimally has porters to help with luggage and offers room service. Marcel has neither. The front desk person does his/her best and will help with luggage in a pinch, but we’ve never seen a porter, even when we struggled. If you want to eat in your room, you order takeout from the hotel restaurant and then go down in person to carry it up ... read more
The property is modern and well maintained, featuring convenient automated in-room technology. While the bed was slightly firm for my preference, the overall comfort and cleanliness met expectations. The reception staff provided attentive and professional service, and the on-site restaurant is a valuable amenity. Overall, it is a solid choice, and I would recommend this property and gladly return for a future stay.
Hotel Marcel has a 4.6 star rating with 693 reviews.
Hotel Marcel is open now. It will close tomorrow at 12:00 a.m.
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