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Hotel Indigo Williamsburg - Brooklyn, An IHG Hotel

3.5

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Location details

500 Metropolitan Ave, Brooklyn, NY, 11211, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.5749 reviews
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Lex M's profile image
Lex M 
2 months ago

‼️ Don’t stay here. ‼️. During the absolute coldest stretch of winter, their hot water was not working in the hotel, yet they did not disclose this to guests during check-in. This is deceptive and frankly boggles the mind, especially since hot water is a necessity for public health and basic comfort. I’m seeing their responses to guests saying things like “we appreciate your feedback and we will make our management team aware.”… GIVE ME A BREAK! It is simply common decency and respect to your customers to make them aware of ... read more

Alex Mayer's profile image
Alex Mayer 
2 months ago

I’ve stayed here twice . My first stay, in 2023 was fine, but my most recent stay was Honestly quite unacceptable because of a lack of hot water in the middle of a brutally cold winter! 🥶🥶❄️. First for the good: Rooms are spacious by NYC standards and are very comfortable. Location is good, walking distance to a lot of things. Sadly, Most recently (Feb 1,2026) I did have an issue where there was no hot water available, this was frustrating since I really wanted a nice hot shower on a cold winter day after being out and abo... read more

Angelo E. Janku's profile image
Angelo E. Janku 
3 months ago
jmes mc geough's profile image
jmes mc geough 
3 months ago
James Mejalli's profile image
James Mejalli 
3 months ago

My room wasn’t available until 4pm while there was a 3pm guaranteed check in. The room is also not as pictured with different furniture and cushions missing. While there was a balloon left in the room as well, seems as if the housekeeping rushed. The floors seem very dirty as well. No carpet, mini fridge was broken, and no fitted sheets! All I was offered was 30% off my room. This hotel is very under managed. 

Frequently asked questions about Hotel Indigo Williamsburg - Brooklyn, An IHG Hotel

How is Hotel Indigo Williamsburg - Brooklyn, An IHG Hotel rated?

Hotel Indigo Williamsburg - Brooklyn, An IHG Hotel has a 3.5 star rating with 749 reviews. 

When is Hotel Indigo Williamsburg - Brooklyn, An IHG Hotel open?

Hotel Indigo Williamsburg - Brooklyn, An IHG Hotel is open now. It will close tomorrow at 12:00 a.m. 

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