Hotel Indigo St. Louis - Downtown, an IHG Hotel

Jeffrey Tillson 

on Google

3 weeks ago

Hotel is attractive and close to the downtown activities we came for, but there is so much wrong that it is grossly overpriced. Breakfast was a bust as there was nobody attending the restaurant. The shower design is functionally poor. Bed was fine, but no other comfortable seating option in the room. And we knew there was no on-site parking, but how about a valet service to the nearby private garage? All that is just annoying. Big flags, though.... The elevators BOTH broke in the morning and there was no communication about ... read more

Andrew Nicholson 

on Google

4 weeks ago

I'm not sure where to start, but by far the worst hotel experiences I've had. Upon arrival, the hotel location and parking situation were a mess. The lobby had no AC and was not the cleanest. The staff were friendly but unprofessional. Seemed to have friends and family just hanging out in the lobby and behind the desk? Like maybe bring your kid to work day? Their work attire made it seem like they were just hanging out. Once we got to the room the AC was set on 68 but the temperature of the room was 76. We turned the temp to... read more

Zachary Horatschki 

on Google

4 weeks ago

Would give zero stars if I could. When we arrived, our room was 76 degrees. We immediately set the thermostat to 65 degrees and left for several hours, expecting the room to cool down. When we returned later that evening, the room was still extremely hot, making it clear that the air conditioning was not working properly. We went to the front desk to report the issue, and the employee was very rude and dismissive. Instead of trying to help, she attempted to blame us for not reporting the problem sooner. We were then told the... read more

Alycia Rea 

on Google

4 weeks ago

I only stayed here for one night, but I do think the location was great. It’s downtown and within walking distance of the Museum of Illusions and several other attractions. The rooms were also very nice and extremely clean. The bathroom was beautiful, and we had a lovely view of the courtyard. The overall aesthetic reminded me a little of the Beverly Hills Hotel in California. Unfortunately, the service was not great. The ladies at the front desk were not very welcoming or friendly. At times, it felt like they expected guest... read more

Lacretia Moore 

on Google

a month ago

Nice room Nice location