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Hot Tub & Spa Emporium
- Hot Tub & Pool
- Rocklin, CA
About this business
Location details
500, 6620 Lonetree Blvd, Rocklin, CA, 95765, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can’t say enough about the excellent customer service and guidance Tatianna provided. At first, I was honestly ready to give up on a hot tub altogether because the chemical process seemed so confusing and overwhelming. Tatianna completely changed that. She broke everything down step by step in a way that was simple, clear, and easy to follow. She made what felt impossible suddenly feel manageable, and now I feel confident taking care of my spa. Her patience, knowledge, and encouragement truly set her apart — she made sure ... read more
I wanted to recognize the outstanding customer service I received from Bryon. He worked incredibly hard and made every effort to find a spa that fit my needs and to make a deal work. Although I ultimately decided to purchase a different model, it was not a reflection of the excellent service he provided. Bryon was professional, knowledgeable, and dedicated throughout the entire process. Because of his great service, I would not hesitate to work with him again in the future and would highly recommend him to anyone in the mark... read more
I stopped in and Tatianna pointed me in the right direction for a part for my in-ground pool. Appreciatethe help, Tatianna!
Dealership is ok. We got a reasonable deal on a Master hot tub. Installation and service are substandard. Installation was not very good and pretty much dropped and run. Service is even worse. After a couple of years, we developed a leak so I called to arrange service. They never called back so I called back. Got someone on the 2nd return (Jenn) and she promised they'd come back on Tuesday. They didn't send the promised invoice and didn't show. I called 4-5 times to reshedule. Never got a response back -- completely ghosted.... read more
I bought A top-of-the-linebullfrog spa from another dealer, who unfortunately passed away. When I went to this dealer in Roseville I was immediately greeted by a very abrupt, very rude woman. Even though I was purchasing chemicals? I was treated like I was not wanted in the store and she was very disrespectful I was really blown away because Im a polite person…i couldn’t believe her behavior! Shortly after, my bullfrog spa needed service which was under warranty and this store didn’t honor the warranty and charged me $300 fo... read more
Frequently asked questions about Hot Tub & Spa Emporium
How is Hot Tub & Spa Emporium rated?
Hot Tub & Spa Emporium has a 4.4 star rating with 171 reviews.
When is Hot Tub & Spa Emporium open?
Hot Tub & Spa Emporium is open now. It will close at 6:00 p.m.
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