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Hospice of Orange & Sullivan
- Healthcare
- Newburgh, NY
About this business
Location details
800 Stony Brook Ct, Newburgh, NY, 12550, United States
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I can't say enough good things about everyone who took care of my mom. They were at her home within an hour of getting back from the hospital, explained everything to us, and came back three times in the next four days. They kept her pain free and allowed her to spend her last few days at home surrounded by her family in such a dignified way Unfortunately she didn't make it much further but we were so touched by the care they took from her. They made made a bad situation so much easier. Angels on earth.
If I could give a 0 star rating I would. These people come into my home and tried to force my mom to go into a facility. My mom is fully alert and oriented and able to make her own choices and these people tried to make her go to a place she is not comfortable with. My mom is scared of these staff members. They have no bedside manner and do not respect the wishes of the patients. I wouldn’t bring my dog to them to die.
Taking care of a terminally ill loved one at home is extremely challenging. I often didn't feel supported by hospice staff. I also felt they didn't have the medical experience of a patient with brain metastases. In addition, the doctor didn't evaluate my husband until 3 weeks after he'd entered hospice care. I personally feel that hospice policies need to improve and add more services and help for the caregiver family members.
The care and services provided to my mother with dementia were invaluable.
I am only rating Orange and Sullivan 2 stars to give the chaplains and nurses some credit due to their attentiveness. Other then that as a grieving family losing our mother this has been by far the worst experience and customer service we ever received as a family. As a grieving daughter I am beyond disappointed with the social workers department and I am beyond disappointed with the 3 contract company for oxygen equipment and other equipment items. My mom passed away on a Sunday, and I have been calling every second to have... read more
Frequently asked questions about Hospice of Orange & Sullivan
How is Hospice of Orange & Sullivan rated?
Hospice of Orange & Sullivan has a 4.1 star rating with 14 reviews.
When is Hospice of Orange & Sullivan open?
Hospice of Orange & Sullivan is open now. It is open 24/7.
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