Hoselton Toyota Service

Mike S 

on Google

3 weeks ago

I want to recognize Andy at Hoselton Toyota Service in East Rochester for his professionalism, knowledge, patience and communication ability. Hoselton Toyota Service is a highly functional organization and I would recommend anyone who wants to have their care repaired properly with good communication along the way leverage Hoselton Toyota. 

Tammy Logan 

on Google

3 months ago

This is a terrible place to get service. They are always re booking appointments this is my second time here I’ve made an appointment by phone, the first time that I was there I got lost and was 16 minutes late I tried to explain and they turn me away, I re-schedule another appointment the following week and this time I was 6 minutes late due to the traffic lights, I explained to the guy that te scheduled me that I come out at 1:45 pm it would take me 16 minutes or so to get to the shop he said NO WORRIES come anyways , I wa... read more

Ralphine Lamonica 

on Google

6 months ago

My car was vandalized by some type of rodent, probably a squirrel. Feasted on some wires. The car was not drivable and was towed to Hoselton Toyota. Shaylynn, my advisor was wonderful. As this was an emergency situation I was impressed by the fact that they had the time to look at it the same day. Once the problem was discovered work began. I knew the car would have to stay overnight but was delighted to learn service was completed by noon. I have been a customer of Hoselton’s for decades. Their professionalism is at a high ... read more

Erin Tabone 

on Google

7 months ago

I have bought four different Toyota Sienna’s from James. He is efficient, fair, and help helps move the process along. I highly recommend him if you want to buy a Toyota, just ask for him 

Jon Bishopp 

on Google

8 months ago

Took my 2017 RAV4 in for a safety inspection on Jan 23, 2025. they said every looked good and you're good to go for another year. They gave me the invoice to pay and the key fob for the vehicle. I paid the invoice without looking it over carefully...When out to get in my vehicle...Oh no, I can't find my vehicle...Went back inside. They gave me the wrong invoice and key fob...I waited another hour to get my vehicle and another invoice to pay. Well, now Hoselton Toyota on 50 Marsh Rd., East Rochester, NY 14445 WILL NOT CREDIT ... read more