Hoselton Toyota Service

Gina Curtiss 

on Google

2 months ago

I want to start off by saying that I have no complaints about the actual service or repairs done to my vehicle. What I am unhappy about is that my four year old car with 19,000 miles on it rusted so bad that the brackets holding the rear A/C lines busted holes in them causing my air conditioner to blow hot air. That repair cost me almost $3,000. I was not expecting that and I think that is absolutely an abomination that it rusted that bad in such a short amount of time. In my opinion, that is not quality that is substandard ... read more

Larry Harris 

on Google

5 months ago

The place has turned into a joke!!! Service writer Matt is clueless about anything mechanical. The service desk is now nothing but a bunch of trained sales reps trained to upsell you.on Friday March 27th,I was told that they can NOT give me an estimate on getting my shocks replaced.It has to be brought in , put on the rack by a mechanic , who will look at the issue , make a complete list of parts needed and give the list to the parts department who will then " source" the parts and then give the numbers to the service writer... read more

Miranda 

on Google

10 months ago

COMPLETELY DISHONEST AND CARELESS! I brought my car to Hoselton Toyota service for new tires, thinking they’d treat my car with care. My family and I have done business with them several times in the past, and figured they would be more careful with my car than a discount tire center would be. My mistake. 1. Price Gouging: I expected an inflated fee for installation, which I was willing to eat since I assumed they would be careful not to damage my car. They initially quoted me prices for the wrong (more expensive) tires, the... read more

Mike S 

on Google

a year ago

I want to recognize Andy at Hoselton Toyota Service in East Rochester for his professionalism, knowledge, patience and communication ability. Hoselton Toyota Service is a highly functional organization and I would recommend anyone who wants to have their care repaired properly with good communication along the way leverage Hoselton Toyota. 

Tammy Logan 

on Google

a year ago

This is a terrible place to get service. They are always re booking appointments this is my second time here I’ve made an appointment by phone, the first time that I was there I got lost and was 16 minutes late I tried to explain and they turn me away, I re-schedule another appointment the following week and this time I was 6 minutes late due to the traffic lights, I explained to the guy that te scheduled me that I come out at 1:45 pm it would take me 16 minutes or so to get to the shop he said NO WORRIES come anyways , I wa... read more