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Horizon Medical Center

4.1

About this business

Location details

1301 N Plum Grove Rd Ste 200, Schaumburg, IL, 60173, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.1274 reviews
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anand patel's profile image
anand patel 
a week ago

Very poor management. Below expectations. 

Deepa C's profile image
Deepa C 
a week ago

Three times called today to get clarification on bill, but front desk didn't ask any details about me and simply put me on HOLD more than five minutes all the 3 times. They never return back to call also not ready to connect. 

anand patel's profile image
anand patel 
3 weeks ago

Lake of management & no proper planning. They don't have knowledge - Value of time. Below expectations. 

Phil Alampi's profile image
Phil Alampi 
a month ago

Dr Patel is good, but the front desk staff of this office makes this entire facility unusable. From lost prescriptions to inaccurate information to a culture of pure apathy, including hanging up in the middle of a discussion - there’s really no way to get adequate service here. Often the answering service is all that’s available during office hours and when I do reach a staff member, I’ve had to call back and speak to different staff over five times sometimes on the same issue. It’s pure incompetence and apathy mixed togethe... read more

Gomathi Yerramilli's profile image
Gomathi Yerramilli 
a month ago

Visiting this doctor's office requires patience, as wait times can be as long as 40-50 minutes. When inquiring about the delay, you may encounter a staff response that's somewhat short on tact. It's a shame that the staff seems to have lost sight of the need to respect patients' time. On a more positive note, Dr. Alla is a highly skilled doctor, and it's a pity that doctors often have to contend with an overwhelming number of patients. 

Frequently asked questions about Horizon Medical Center

How is Horizon Medical Center rated?

Horizon Medical Center has a 4.1 star rating with 274 reviews. 

When is Horizon Medical Center open?

Horizon Medical Center is closed now. It will open at 9:00 a.m. 

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