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395 Elliot St, Newton Upper Falls, MA, 02464, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I contacted Horizon Heating & Air Conditioning this morning regarding an imbalance of temperature. Dan was my technician for the appointment and it was a pleasure interacting with him. He was friendly, polite, he engaged in conversation, and he taught me a thing or two about using my system efficiently and I appreciated his advice. I will most definitely request him, should I require a need.
Worked with us with a home warranty service that can be difficult. They were willing to share info required by warranty company. They knew the furnace was not working and was able to come on same day as called.
Horizon replied to my inquiry immediately and courteously and scheduled an appointment the next day, even though it fell on Thanksgiving. They communicated clearly by text before the appointment. The terrific tech arrived to diagnose my broken dishwasher on time. He was professional, and insightful and spent two hours investigating every angle of the problem. As we wait for replacement parts, stay tuned for updates. So far all was impeccable and the pricing - was very reasonable.
I was in need of an air conditioning unit and researched several well known companies. I decided to go with Horizon Heating & Air Conditioning and was not disappointed. Tech was great and expedited my request. They were professional, courteous and cleaned up after the installation. My entire experience with the Horizon Heating & Air Conditioning team was outstanding. I highly recommend them.
James from Horizon Heating & Air Conditioning came out on a cold weekend in February and repaired the furnace very quickly. He was very polite and professional, as was the lady at the office coordinating the appointment. He suggested some preventative maintenance and inspection services that the company offered without doing a hard sell. I am pleased with their service, I think I will use them again for my other properties, including my home.
Horizon Heating & Air Conditioning has a 4.9 star rating with 34 reviews.
Horizon Heating & Air Conditioning is closed now. It will open tomorrow at 9:00 a.m.
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