Horizon

Branden Smith 

on Google

3 weeks ago

Very understanding 

Beth Schrock 

on Google

a month ago

My daughter was supposed to receive counseling through Horizon for anxiety associated with her ADHD diagnosis. I did the intake via zoom before the appointment. The only day they could get her in was on her birthday. We went & waited … & waited … & waited. After an HOUR waiting, we were finally told that the provider went home after being there half the day. She called later to apologize & told me that she didn’t realize she had another appointment. WHAT?! I told her I’d prefer another provider because I’d lost faith in her.... read more

W.E. 

on Google

3 months ago

Tried to call with a problem I needed help with. Tried to explain what was going but the person I talked to clearly wasn't understanding what I was saying. I wasn't yelling, I wasn't cursing. I told her that she wasn't listening to what I was saying and she hung up on me. Just a terrible way to handle phone calls at a.. mental.. health.. facility. I'm so blown away. 

Alana Thompson 

on Google

4 months ago

I called to schedule an appointment on 3/29/25. I was scheduled for 4/11/25 for financial intake and then 4/14/25 for therapy intake. On the original phone call, I informed them that I had no insurance and was self pay. I was quoted $189.00. Fast forward to 4/11 when I informed them I was unemployed they said that my appointment on 4/14 would be $0. Today, I log in for my session and I’m informed that they do not take self pay. Why wasn’t I told this on the first call? Or the second? I’ve now waited a month to get services t... read more

BreeAnna Brown 

on Google

7 months ago

Went to emergency services. Called the after hours number and they said I'd get a call but never got a call. Sat outside for and hour and nothing