Hopebridge Autism Therapy Center

Mariza De Araujo 

on Google

3 months ago

Gretchen, the manager at the Hopebridge Center in Westerville, should be fired. She is unprofessional and a liar. She always says she doesn't have enough staff, but she actually does. She doesn't know how to manage well. My son has been waiting for speech therapy and occupational therapy for months. When I asked why it was taking so long, she said my son's doctor wouldn't sign the referral papers for therapies. When I asked who the doctor was, she gave me the name of a doctor who was never my son's doctor. She simply doesn't... read more

Mariza De Araujo 

on Google

4 months ago

My son is undergoing ABA therapy, but this clinic doesn't have a good staff. They're always canceling sessions with the excuse that they don't have enough staff. And when they don't have enough staff, they make up illnesses for the children to get them out of therapy early. One time, my son woke up feeling great after breakfast and was doing great. That afternoon, they asked me to pick him up early because he had a sneeze and a runny nose. I got there and he was doing great and didn't have a runny nose. Today, they asked me ... read more

Mahesh Wijegunawardana 

on Google

a year ago

We have had a really hard time with the administration there. They don't answer the phone and when we went in person the answers were criptic. Our doctor put in a referral weeks ago and they never submitted the claim to Caresource. So done with this place.