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Hook N Ladder Vent Service

4.5

About this business

We are firefighter owned and operated since 2006. We specialize in dryer vent installation, cleaning, maintenance,repair and carpet cleaning. Our experience,qualifications and customer service make us #1. Here at Hook N Ladder, we strive to be the best in customer service. Saving homes on and off duty one dryer vent at a time. 

Location details

265 Sedgewick Dr, Tega Cay, SC, 29708, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.584 reviews
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Nathaniel Merino's profile image
Nathaniel Merino 
on Google
2 months ago

first time using hook and ladder and HIGHLY recommend using them for all your fireplace needs. Gary was on time, informative, clean and did great work with servicing our fire place. Look forward to using you in the future. 

Gary Hershey's profile image
Gary Hershey 
on Google
3 months ago
Jennifer Campbell Grant's profile image
Jennifer Campbell Grant 
on Google
6 months ago

Owner came and provided a vent cleaning service to our dryer. At first, I thought he was kind and did a good job. The next day, we saw our vent cap lying on the side of our driveway indicating that it had been removed during the vent cleaning. The owner came back to our house to review this only to tell us that he did not have a ladder tall enough to replace the vent cap and going on the roof was “too dangerous” for him. He blamed the missing vent cap on weather that we did not have in the time between him providing his serv... read more

Phillip Grant's profile image
Phillip Grant 
on Google
6 months ago

Denied accountability for knocking loose the vent cap on the outside of our house. Blamed it on "stormy weather", despite the cap being found on the ground two days after their service. Pointed me to another company to make the fix, that has been completely non-responsive. Extremely disappointed with the way they've handled this situation and would not recommend their service. 

bb junkmail's profile image
bb junkmail 
on Google
8 months ago

Quick, clean and friendly. Had 2nd story vents cleaned and the price was a flat rate. Other business like this charge extra for 2nd story or long distance runs. Two people showed up and started the job. They were done in less than 30 minutes. Note, while my vent was not that dirty there was no ups selling for any other products. 

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Frequently asked questions about Hook N Ladder Vent Service

How is Hook N Ladder Vent Service rated?

Hook N Ladder Vent Service has a 4.5 star rating with 84 reviews. 

When is Hook N Ladder Vent Service open?

Hook N Ladder Vent Service is closed now. It will open tomorrow at 9:00 a.m. 

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