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Hook N Ladder Vent Service
- Air Duct Cleaning
- Tega Cay, SC
About this business
We are firefighter owned and operated since 2006. We specialize in dryer vent installation, cleaning, maintenance,repair and carpet cleaning. Our experience,qualifications and customer service make us #1. Here at Hook N Ladder, we strive to be the best in customer service. Saving homes on and off duty one dryer vent at a time.
Location details
265 Sedgewick Dr, Tega Cay, SC, 29708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I had a great experience using Hook N Ladder to clean a neglected dryer vent and would highly recommend them. It was much easier to book an appointment using their website than dealing with one of their competitors over email and the price for the service was better as well. Gary showed up early and immediately assessed that we had a disconnected dryer hose based on my reporting steam and dampness in the laundry room. Sure enough, the hose behind the dryer had come apart, which he replaced at no extra charge. The 25-foot-lon... read more
first time using hook and ladder and HIGHLY recommend using them for all your fireplace needs. Gary was on time, informative, clean and did great work with servicing our fire place. Look forward to using you in the future.
Owner came and provided a vent cleaning service to our dryer. At first, I thought he was kind and did a good job. The next day, we saw our vent cap lying on the side of our driveway indicating that it had been removed during the vent cleaning. The owner came back to our house to review this only to tell us that he did not have a ladder tall enough to replace the vent cap and going on the roof was “too dangerous” for him. He blamed the missing vent cap on weather that we did not have in the time between him providing his serv... read more
Denied accountability for knocking loose the vent cap on the outside of our house. Blamed it on "stormy weather", despite the cap being found on the ground two days after their service. Pointed me to another company to make the fix, that has been completely non-responsive. Extremely disappointed with the way they've handled this situation and would not recommend their service.
Frequently asked questions about Hook N Ladder Vent Service
How is Hook N Ladder Vent Service rated?
Hook N Ladder Vent Service has a 4.6 star rating with 85 reviews.
When is Hook N Ladder Vent Service open?
Hook N Ladder Vent Service is closed now. It will open at 9:00 a.m.
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