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Honolulu Federal Credit Union (HOCU)
- Finance
- Honolulu, HI
About this business
Specialties: Honolulu Federal Credit Union, recently rebranded as HOCU, means "for a brighter future." We are committed to serve our members by providing quality services, products, and education to help achieve their financial success. The objective of HOCU is to provide high savings rates and low rates to our members and be their primary financial institution. Established in 1936. Honolulu Federal Credit Union was chartered on December 3, 1936 as a financial cooperative for U.S. federal employees in Honolulu. It was the 5t... read more
Location details
2305 S Beretania St., Honolulu, HI, 96826, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I've only been with HOCU for a few months but they are always awesome! I've had my bank account hacked multiple times and at this branch they are able to create a new debit card in minutes. They are all friendly and polite, I couldn't be happier.
I’ve been a member at HOCU for a while now. I’ve had nothing but great experiences with my banking needs here - whether it’s for my Kasasa Checking, savings account, or their awesome events. The staff (especially the ladies in the lobby) are so friendly and personable. They always answer any questions I have about my accounts and always guided me in the right direction. The branch is also in a good town location with lots of parking (hard to find in this area). Highly recommend to anyone who lives nearby.
The worst bank I had ever had to deal with in my life. I started an account here to get a safe deposit box. That ordeal lasted an hour and a half. Later in the week, I recieved a phone call saying my access wasn't complete! They somehow forgot to get biometrics. My previous visit, consisted of me going back and forth from the sitting area to the counter to the safe deposit box, only to be told by phone days later the process was not complete. The level of sheer incompetence baffled me. I wish I could say the experiences got ... read more
Friendly and super helpful staff. Each individual goes out of their way to assist you and make your experience painless and pleasant. Would recommend this credit union without any hesitation. By the way, did I mention how nice the staff are with superb customer service skills.
Frequently asked questions about Honolulu Federal Credit Union (HOCU)
How is Honolulu Federal Credit Union (HOCU) rated?
Honolulu Federal Credit Union (HOCU) has a 4.5 star rating with 33 reviews.
When is Honolulu Federal Credit Union (HOCU) open?
Honolulu Federal Credit Union (HOCU) is open now. It will close at 6:00 p.m.
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