Honeywell Hommed

Suresh D 

on BBB

6 years ago

The thermostat on my water heater is made by Honeywell and failed, flooding my house and causing about 12,000 in damage. These thermostats are made of plastic and there are multiple reports of the plastic developing a hole and leaking. When I contacted Honeywell about paying for the cost of replacing the thermostats, they asked me to pursue it with the water heater manufacturer. They do not stand by thie products. They paid my insurance company for the after damage but have a problem paying me for replacing Thor defective pr... read more

Loretta B 

on BBB

6 years ago

I purchased a Honeywell space heater fromTarget 3 months ago. I no longer have my receipt. The heater is producing an awful nauseating burning smell. Luckily I was home and able to finally pinpoint the heater as the cause before an electrical fire or something happened! Upon calling Honeywell customer service they have informed me that they license a third party company called Kaz to use the Honeywell name on this heater. They gave me a number to call for the Kaz consumer relations. When I called that number the automated sy... read more

Adam S 

on BBB

6 years ago

My wife purchased a Honeywell programmable thermostat (RTH8500) from Home Depot for $49.00 plus tax on 12/03/17 as a Christmas gift. I received it on 12/25/17 and it was installed by our licensed HVAC contractor on 5/10/18. On Wednesday, 12/19/18 (a little over 7 months after the install date) and still less than a year after I received this product as a consumer, I came home on my lunch break at 1:15 p.m. and found that the house was 90 degrees- the thermostat was set to heat to 69 degrees yet it displayed 90 on the current... read more

Robin M 

on BBB

6 years ago

If I could review this company with no stars I would. I am having difficulty with my security system and had I known that Honeywell does not support their product I would never have purchased it. The dealers do not inform the customer of this either so if you have a problem with the dealer you are between a rock and a hard place. 

Frank L. 

on BBB

8 years ago

I purchase Honeywell RTH8580WF last year. The thermostat worked for about half year and start to lose wifi connection randomly. I received at least 8 lost connection email last 3 days. I contacted their customer service for advice. First the response is very slow and normally takes two business days and second the response was always copy and paste no matter who replied. I checked all the things they requested to check such as voltage, distance from the router, IP address priority, reset, register again and again and again o... read more