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Specializing in repairs, replacement, servicing, and maintenance of HVAC systems, HoneyCreek Heating & Cooling is here to help.
N63W22633 Main St Ste. 107, Sussex, WI, 53089, United States
Get directionsNot impressed. Was given a 2-hour window, 12pm-2pm, of when a worker would arrive, and James showed up at 2:30. I called because, despite my AC being set at 70, it got up to 80 yesterday and was blowing warm air. James showed up, looked at the unit, and told me that there was nothing wrong with it. He also blamed the leaking from the AC unit on the recent storms, when it is very clearly coming from just the unit and nowhere else in my basement. I asked why it's so warm in here then, and he said he didn't know, sat in my driv... read more
Jim was absolutely fantastic!! He took the time to explain everything that was happening with our AC unit. He didn’t try to sell us a new one but did explain that with the age of our current until (23 years old) it might be good to start planning for a new one. When we do need a new one I will definitely request Jim to help with that.
We arrived home around 9pm on a Friday night on a 90 degree plus day to realize that the air conditioning wasn’t working. So we figured we would leave our contact information on the Honey. Creek website and someone would get to us the next day or two. Wow were we surprised when they called in a few short minutes and told us their technician was out on a call but would be done soon and could stop by that night! Unbelievable! That kind of customer service and response time is amazing! Their technician Jim did arrive shortly, l... read more
Kim was great with getting me immediate service. 91 degrees with an air conditioner out. Jim came to inspect and service my unit. He was so professional and kind. He had it fixed and running in no time! Can't recommend them enough.
Jim was excellent, professional, and on time. He went to work quickly and explained everything to us. He was friendly, and we were glad to see that he had a ‘next-generation technician’ to assist him.
HoneyCreek Heating & Cooling, LLC has a 5 star rating with 305 reviews.
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