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Honda Village Service Department
- Other
- Newton, MA
About this business
Location details
371 Washington St, Newton, MA, 02458, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
SERVICE DEPARTMENT CUSTOMER SERVICE REVIEW: I have been a loyal Honda customer for years, but my recent experience at this service department was disappointing. Since moving to the larger office, customer service has declined. There was no clear place to stand, no greeting upon entry, and I waited 5–7 minutes on crutches while multiple staff members were available. Another older customer was also ignored, while someone who arrived later was helped immediately. This lack of attentiveness and basic courtesy is unacceptable. Cu... read more
Do not take your car to this dealer for maintenance. Took it in for a routine oil change and brake fluid refresh. Walked out with several more items they recommended. One was clean the fuel injectors, which I agreed to. After the maintenance, the vehicle would stall every time I was descending a steep hill. Took it back. They then told me the fuel injectors need to be replaced. $2000 more dollars on top of the crazy charges for the first maintenance. Of course it was not their fault. They had the supervisor look at ... read more
Mike Reynolds always our service advisor. He goes out of his way making everything great. You’re definitely treated well with Mike.
I’ve had my cars serviced always serviced with Boardwalk Honda and I’ve bought several cars from them. Mike Reynolds service advisor meets you as soon as you pull in always pleasure dealing with him. Always make my appointment with him so I know I’m getting honest deal and dx with him.
I’ve bought few cars from here and Tamin sales person is absolutely wonderful very pleasant does everything possible make you feel comfortable with your purchase. I’ve always gotten my cars serviced there as well Mike Reynolds service advisor best anytime I schedule service I make sure with him he’s extremely pleasant and will do anything for you and even explain himself well never ever give you anything but amazing experiences.
Bought van. Now after two attempt's to call for oil change no return calls. Went online and still couldn't get one. I would hate to have something go wrong other than a simple oil change. Will be looking for another Honda dealerships
In 2008, I purchased a Honda Civic. My first brand new car. I took it to Thelen Honda for every oil change and any work needed. I got to know Chris McPhee in the service department and knew I could trust him. In 2020, I decided to purchase a new car. I was torn between a Toyota Rav 4 and a Honda CRV but decided to go with the CRV because of Chris in the service department. Sadly, Chris left, and the service department has gone downhill. I still have Thelen Honda do all the work needed. I had five oil changes done. On my sixt... read more
Bought a 2018 ford f150 haven't even made the first payment on it yet and driver side wheel hub and barens need replaced and needed replaced before it was sold but when doing their inspection of the truck, they missed that part I guess and gave it a 100% ready to sell sticker. Oh, but they do supply you with a 6 month 6,000 mile (limited) warranty but it also doesn't cover any of the repairs. They do not stick by their vehicle's if something goes wrong even if you've only owned it a month
Yes, I wanted to write a review about the wonderful job My salesman did for me when I was purchasing my vehicle over the weekend at the Honda dealership in Raleigh Reggie Jackson Honda. They did an outstanding job working with me and setting everything up in the car so I wouldn’t have to. I worked with Angel Alicrea and highly recommend working with him for future buyers. The service department at this particular dealership is wonderful and everybody is great to work with. I would highly recommend it if you’re looking to pu... read more
Frequently asked questions about Honda Village Service Department
How is Honda Village Service Department rated?
Honda Village Service Department has a 3.9 star rating with 39 reviews.
When is Honda Village Service Department open?
Honda Village Service Department is closed now. It will open on Tuesday at 8:00 a.m.
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