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3311 Peters Creek Rd NW, Roanoke, VA, 24019, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
When I 1st sched appt with water issues, call center sched it on day water specialist wasn't there. I emailed service advisor assigned to me & I never heard from them. Made a 2nd call directly to service advisor Charity, who resched my appt for direct day. When I dropped my car off, the progress link in the text didn't work. Made a 3rd call to service advisor Ryan & he sorted things out. This is not the 1st time I've had problems with the call center. Something needs to be done. Your local customers deserve to speak with loc... read more
Took a WDBJ7 Honda HRV to get a Safety Recall taken care of. The Service staff were awesome, and the car was done before the scheduled time. That is always a nice surprise. My wife bought her Honda here a few years ago, too. We love that Fit !! As it "fits" her Pottery Selling Business and Lifestyle !! We are very appreciative of the prompt and speedy service.
Update: The service department continues to be great. I've gotten my car serviced here every year since I bought it. They always give me accurate time estimates and everyone I've talked to has been polite & friendly. I especially appreciate Taylor who has been my advisor a few times. They are very straightforward with me and respond to my questions / concerns quickly. These guys are great. Mark at the parts counter got what I needed figured out quickly.
Honda Service - Priority Honda Roanoke has a 4.7 star rating with 2,220 reviews.
Honda Service - Priority Honda Roanoke is closed now. It will open on Monday at 7:30 a.m.
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