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Honda of the Avenues
- Finance
- Jacksonville, FL
About this business
Welcome To Honda Of The Avenues When you need a Florida dealer near Jacksonville, FL, you can count on Honda of the Avenues to provide you with everything you need to lease or finance the vehicle you want. As one of the number one car dealers in Jacksonville, FL, the elements for a top-tier buying experience happen behind the scenes before you even walk through the doors. We work hard to provide you with resources like a payment calculator, online financing, and various monthly specials and incentives.
Location details
11333 Philips Hwy, Jacksonville, FL, 32256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Horrendous experience.Ive been accustomed to horrible experiences with Honda of the Avenues but this one has made me feel obligated to share.I set an appointment to get an oil change. When I arrived the ************** was closed, already signaling this would be an ordeal. Nevertheless, I pull in to Service to see no appointment screens were on and one individual helping a full lane. After 10 minutes I was finally helped. I mentioned I had a coupon from a set by Honda of the Avenues that was downloadable to Apple Wallet. When... read more
Business response:
Thank you for sharing your experience. I apologize it seemed as though Express was closed. Express is always open. We receive cars through the main area now. We will use this feedback for improvement along with the in depth conversation at the dealership.
Purchased a refundable warranty and maintenance plan at this location. I was assured it was accepted ********** and I would have no issues using it. As soon as I went out of town I had issues using it. I even had a Honda rep. **** me there's no way that I bought a maintenance plan because those are not sold by Honda. After showing the paperwork proving I bought a maintenance plan, I was advised that I should request a refund immediately because the plan was c*** For over a month. I have been trying to get in touch with this ... read more
********** By far the worst dealership I have dealt with in my many years. **************** is pathetic. Purchased a ********************* Pilot due to its high rating. Have owned many Acuras since 1987 but felt like the Pilot was a better value. Problems started in beginning with the purchase. They gave me a fair price but when I asked for the free generator they were advertising with any purchase ,they said it only applies to paying full price.??? They also had to clean the car twice since they did such a bad job. But thos... read more
I went to The Honda of the avenues to get a button on my master switch on the driver's side fixed. I was told that the whole switch needed to be replaced, -- it did not, all the other buttons worked. To replace the switch I was quoted $533.74, also was told that the same door window regulator was not working and that would be $846.56, -- I went to a mechanic that I know, and he said they were trying to rob me. I went to the Junk yard to get a switch, and it only cost me $26.00. It turns out, that the window regulator is work... read more
This is probably the worst dealership Ive ever had the displeasure of taking my car to for service. I brought my van to them because it had 2 recalls that needed to be completed and our rear entertainment center was not working. I also asked them to take a look at the drivers side sliding door handle, because the handle had recently stopped working. They fix the recalls, and my warranty covered the rear entertainment center (thankfully) but they said the door handle was because it was opened too hard once and broke the thing... read more
I purchased a "certified" pre owned Honda Odyssey three weeks ago. I paid an extra $2000 for them to slap that word on there. Since having the car, we have been having issues with the right sliding door. It either won't open, won't close, or prompt a message on the dash about there being a problem with it. Today I take it in to get serviced and they tell me I have to pay for a rental. $40/day for an unknown amount of time. Every other Honda dealership I've ever been to offers loaner cars at no cost. I have not even had this ... read more
Leaving one star is an underrepresentation of the type of treatment me and my girlfriend received at Honda of the avenues. What seemed to be a simple AC fix with an official bulletin turned out to be a nightmare. After being given THREE different estimates for the job, extra work done that we never asked for, and being told different amounts of freeon, we were fed up. ***** at the service department responded to our first call and proved himself to be a despicable person. After receiving a call from my girlfriend's godmother... read more
Searched for particular vehicle for months, it turned up at Honda of the Avenues, placed deposit, when I tired to take delivery, the dealerships software rejected my check. We had 4 times that amount in the account, have never had a check bounce. Also, service man had locked one of the key fobs in his box and gone home. I did not get the car.
We've purchased 2 SUV''s from Honda Of The Avenues one was Today 12March2023 After a bad experince at ************* my wife drove to Honda of the Avenues.***** *** Is the Man of the Month ***** was very Professional and gave us what my daughter wanted also Bill the Finance Manger was extreme[y courteous and we all appreciate ******** the sales manger who was extremely busy but found time for us .... Thanks Honda of the Avenues Family
Business response:
Thanks so much for the kind words and review. We certainly appreciate it. Your business means everything to us. We look forward to serving you in the future.
Frequently asked questions about Honda of the Avenues
How is Honda of the Avenues rated?
Honda of the Avenues has a 4.6 star rating with 5,335 reviews.
When is Honda of the Avenues open?
Honda of the Avenues is closed now. It will open at 9:00 a.m.
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