This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Homewood Suites by Hilton Oak Creek Milwaukee
- Hospitality
- Oak Creek, WI
About this business
Specialties: Homewood Suites Oak Creek Milwaukee is an upscale, extended stay hotel that goes above and beyond to make our guests feel at home. Our hotel is conveniently located off I-94 and W Drexel Avenue, providing easy access to General Mitchell International Airport, downtown Milwaukee, IKEA, American Family Field, Fiserv Forum, Milwaukee Yard Indoor Sports Complex, The Rock Sports Complex, and only 90 miles from Chicago. Just 1.5 miles from Drexel Town Square, our guests have a variety of shopping and dining options cl... read more
Location details
1900 W. Creekside Crossing Circle, Oak Creek, WI, 53154, United States
Get directions
First upon arrival, we were NOT informed of the problems and issues from 2 WEEKS ago storm issues. No WIFI, TVs not functioning, some employees were pleasant others, not. Clean hotel, breakfast was fake eggs, barrel bottom bacon, every thing else was fine. Wr should have been informed of the problems and offered a discount for inconveniences. Let's face it, companies don't care anymore about quality, service and just plain honesty. Not surprised, incompetence and apathy are everywhere.
I do not appreciate incompetence making their problems, my problems...especially when it's my money. We were given a room, which had not been used in a while. Phone didn't work, TV doesn't work. Asked to be moved to a new room with working equipment, they send maintenance with BS excuses. Not the sharpest knives in the drawer. Oh, and their internet was down most of the time. All around, it was a terrible experience. We travel a lot and this is just ridiculous. We will be challenging this charge with CC.
Our family has stayed here multiple times all with pleasant experiences. Not sure we will be back anytime soon. Very disappointed with recent stay for medical procedure. 1. Was up for 2 hours (10-12pm) the night before surgery due to a noise complaint. Jerry, at the front desk, was very rude and not helpful. 2. Stayed on the 3rd floor and had no internet or TV for entire stay. Was told they are working on it. It was never fixed. According to Google reviews this issue has been going on for months. Not sure how this is possibl... read more
Frequently asked questions about Homewood Suites by Hilton Oak Creek Milwaukee
How is Homewood Suites by Hilton Oak Creek Milwaukee rated?
Homewood Suites by Hilton Oak Creek Milwaukee has a 4.3 star rating with 271 reviews.
When is Homewood Suites by Hilton Oak Creek Milwaukee open?
Homewood Suites by Hilton Oak Creek Milwaukee is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com