Homewood Suites by Hilton Columbus Easton

DEE 

on Google

6 days ago

Currently staying at the hotel. Really bad service. Front Desk is staffed 50% of the time. I waited 12 min for some to show at the front desk to checkin. During the two day stay I witnessed others wait similar times with frustration. Front desk agent said they are working front desk at both Homewood and Hilton Garden Inn. This means they go back and forth between two hotels. We asked if Grills worked at checkin, and we were told yes. Purchased food, and both grills are broken. As I type, we are sitting in Breakfast area wait... read more

Manuel Rodriguez 

on Google

a week ago

Constantly breaking into cars, think it’s someone from the hotel staff family or friends, nothing is ever done, gets hit at least once a week for the last six months, also bring you’re own toilet paper, you may never get any, also they don’t change sheets when you request a room clean, it’s a nice hotel don’t get me wrong but service here is pretty much non existent, nobody is ever around at the front desk and when you ask for anything it’s always inconvenient on their part by the look they give you. Hilton has really let th... read more

Crystal Cain 

on Google

a week ago

We just stayed this past weekend for a basketball tournament and after reading the reviews Thursday before we left had us scared! But the rooms were huge and very clean! As for the windows being broken, I heard it's a city thing not a hotel issue! We had it happen to someone in our group.... but it was at Dave n busters! After talking to the front desk about it she said it's been going on and it's all over the city :(. The only thing we thought was ridiculous was that at breakfast they ran out of milk! 

Greg Baxter 

on Google

a week ago

I booked 2 beds and got stuck with one. This didnt work for us. I called in to make sure that it was ok and thwy said yes. They lied to me