Homewood Suites By Hilton Charlotte/Ayrsley, NC

Bianca Gentil 

on Google

2 weeks ago

I would like to thank Mrs McKayla Stapleton for her kindness and help 

Faith Lance 

on Google

2 weeks ago

Latoya is amazing and very sweet ! She helped our family when our toddler was very scared when our hotel next door fire alarm kept going off. She needs a raise or some type of recognition! She was very informative about the hotel and the new renovations coming up soon. 

Larry S 

on Google

4 weeks ago

Overall I would not pay to stay at this hotel. From the moment. I showed up at 3:25 on a Monday I didn’t feel like the experience was that great. Your front desk associate; Tyler could use some training on talking to customers. I received a condescending and rude employee who cuts you off mid sentence. I was told to wait for almost 20 minutes because the “room wasn’t ready yet”. Check in is @3 . The other front desk rep was much better. Forgot her name. Breakfast was alright. Nothing too crazy. The room is atrocious. Not cle... read more

L E 

on Google

a month ago

Upon checking in I got to my room around 5pm and it was extremely hot and humid inside. I turned on the AC and waited for it to cool down and it never cooled down…the living room became bearable however the AC and both fans in the bedroom do not work. I called the front desk asking for another room and right away I was told no and they would call maintenance. I’m here for a work training event that requires me To get to work at 4am the next morning. I will definitely not be able to get any sleep so I brought it up to the fro... read more