Hometown Car Care

A K 

on Google

6 days ago

EDITED: After we posted our review, Jake reached out and apologized for the situation. He told us they would be able to help us, and explained that he had been out of the office during this time and would have handled it differently. ORIGINAL: The fuel pump in our son’s car was replaced 7 months ago. He paid over $700 ($400 for installation and $300 for the pump). Now, just 7 months later, the vehicle won’t start. He had it towed back to Hometown Car Care (costing $300 for the tow) and found out the pump had failed. We were ... read more

A K 

on Google

a week ago

The fuel pump in our son’s car was replaced 7 months ago. He paid over $700 ($400 for installation and $300 for the pump). Now, just 7 months later, the vehicle won’t start. He had it towed back to Hometown Car Care (costing $300 for the tow) and found out the pump had failed. We were told that since the pump is under warranty, they would replace it with a different brand—but we would still have to pay again for installation ($495). We asked them to reduce or waive the installation fee, since our son already paid for the ori... read more

Noah Strawderman 

on Google

a month ago

Fantastic experience working with Jake and Miranda on my truck. Was about to drive it down to SC for a move, and my AC went out and I got a flat tire one week before move day. I was expecting to pay an arm and a leg with what the apparent problem was, but they did their due diligence running full diagnostics, and found that the fix was much simpler than originally expected. They were able to find the needed part, which was difficult to find, and get everything fixed right in time for the move. On top of all that, the staff w... read more